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[[cat-users]] Website access issue | INC0003537280

From: Muhammad Syahir Bin Sahul Hamid <muhadsyahir.sahulhamid AT tm.com.my>
To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
Cc: TM Direct SOC <tmdsoc AT tm.com.my>
Subject: [[cat-users]] Website access issue | INC0003537280
Date: Wed, 15 Feb 2023 23:02:03 +0000
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Dear Web Admin,

Good day. We are from Telekom Malaysia (AS4788) would like to report that our customer having issue to access https://cat.eduroam.org,

please assist to check if there is any blocking for IP 103.53.33.1/24 from your end. Thanks.

Traceroute from customer

cid:image007.png@01D93D41.EEA6AED0

Screenshot

cid:image008.png@01D93D41.EEA6AED0

Regards,

Muhammad Syahir

Global & TMD | Integrated Service Desk ISD

Service Experience Management SEM, TM ONE

Email address: csocglobal AT tm.com.my & tmdsoc AT tm.com.my

Domestic Malaysia: 1800-88-1060 | International Call: +603.21062043

[[cat-users]] Website access issue | INC0003537280, Muhammad Syahir Bin Sahul Hamid, 02/15/2023
- RE: [[cat-users]] Website access issue | INC0003537280, Maslindawati Binti Marsham, 02/16/2023
  - RE: [[cat-users]] Website access issue | INC0003537280, Stanley Teo Chu Kiong, 02/16/2023
    - RE: [[cat-users]] Website access issue | INC0003537280, Mohd Hafiz Bin Salleh, 02/17/2023
      - Re: [[cat-users]] Website access issue | INC0003537280, Stefan Winter, 02/17/2023
      - Re: [[cat-users]] Website access issue | INC0003537280, Abd Hamid Ariffin, 02/17/2023