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Re: [[cat-users]] Problems connecting to Eduroam CAT on a Pixel 6 Pro using Android 13


Chronological Thread 
  • From: Lukas Wringer <lukas.wringer AT rz.uni-augsburg.de>
  • To: cat-users AT lists.geant.org
  • Subject: Re: [[cat-users]] Problems connecting to Eduroam CAT on a Pixel 6 Pro using Android 13
  • Date: Fri, 11 Nov 2022 18:38:00 +0100
  • Organization: Universitaet Augsburg

Hi,

I suspect the known 'beta' problem hits here - for 12+ you would need the beta-program version of geteduroam to work right?

Greetings, Lukas

Am 11.11.22 um 12:12 schrieb Paul Dekkers (via cat-users Mailing List):
Hi,

That's really strange; we're testing (among others) on Pixel and Android 13, so this combination is "known to work". I'll do some tests (I see I at least have one upgrade pending), and verify whether it's something in your profile or something generic.

Paul


On 11/11/2022 09:59, Simon COLLINS (via cat-users Mailing List) wrote:

Hi Stefan,

Thank you for that information, but unfortunately that doesn’t work either.

I get past the selecting the institution, i.e. Edith Cowan University OK and choosing the Staff profile, but when I then enter my username (my full ecu email address) and password the app crashes. I followed the process a second time and I get the following error message;

Kind regards,

Simon

**

Simon Collins

*Laboratory Technician***

*S*chool *o*f *S*cience

*E*dith *C*owan *U*niversity – Joondalup Campus

270 Joondalup Drive, Joondalup, WA 6027

*P*: +61 (08) 6304 5741 | *E*: s.collins AT ecu.edu.au <mailto:s.collins AT ecu.edu.au>| *M*: 0412 092 457

CRICOS Institution Provider Code 00279B

*From:*Stefan Winter <stefan.winter AT restena.lu>
*Sent:* Friday, 11 November 2022 3:52 PM
*To:* Simon COLLINS <s.collins AT ecu.edu.au>; cat-users AT lists.geant.org
*Subject:* Re: [[cat-users]] Problems connecting to Eduroam CAT on a Pixel 6 Pro using Android 13

Hello,

the app eduroamCAT is deprecated and should not be used on Android devices running Android 8 or higher. Please use the app "geteduroam" instead.

Greetings,

Stefan Winter

Am 10.11.22 um 06:36 schrieb Simon COLLINS (via cat-users Mailing List):

Hi,

I work at Edith Cowan University in Perth Western Australia and
have a Google Pixel 6 Pro mobile phone.

I had issues connecting to the ECU Wi-Fi via EduroamCAT
previously, after the phone operating system upgraded from Android
v11 to v12. These issues were eventually solved and it connected
fine again.

But now the phone has updated itself to Android 13, and I can no
longer connect to the ECU Wi-Fi through EduroamCAT.

I have had our IT services people looking at this and they can’t
get it to work either. All profiles were removed, the App
uninstalled, device restarted and the App reinstalled, but nothing
worked.

Is there an update coming soon to enable connection for devices
using Android 13.

All Google Pixel phones from a Pixel 4 up to a Pixel 7 will
probably be affected by this, if not the older handsets now, then
very soon.

Kind regards,

Simon

**

Simon Collins

*Laboratory Technician*

*S*chool *o*f *S*cience

*E*dith *C*owan *U*niversity – Joondalup Campus

270 Joondalup Drive, Joondalup, WA 6027

*P*: +61 (08) 6304 5741 | *E*: s.collins AT ecu.edu.au
<mailto:s.collins AT ecu.edu.au>| *M*: 0412 092 457

CRICOS Institution Provider Code 00279B

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RTO Code 4756
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Lukas Wringer

Universität Augsburg
Rechenzentrum
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