The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Paul Dekkers <paul.dekkers AT surf.nl>]

Hi,

That's really strange; we're testing (among others) on Pixel and Android 13, so this combination is "known to work". I'll do some tests (I see I at least have one upgrade pending), and verify whether it's something in your profile or something generic.

Paul

On 11/11/2022 09:59, Simon COLLINS (via cat-users Mailing List) wrote:

ME3PR01MB8100174739433B553C54BAF5CC009 AT ME3PR01MB8100.ausprd01.prod.outlook.com">

Hi Stefan,

 

Thank you for that information, but unfortunately that doesn’t work either.

I get past the selecting the institution, i.e. Edith Cowan University OK and choosing the Staff profile, but when I then enter my username (my full ecu email address) and password the app crashes. I followed the process a second time and I get the following error message;

 

 

 

Kind regards,

Simon

 

Simon Collins

Laboratory Technician

School of Science

Edith Cowan University – Joondalup Campus

270 Joondalup Drive, Joondalup, WA 6027

P: +61 (08) 6304 5741 | E: s.collins AT ecu.edu.au | M: 0412 092 457

 

CRICOS Institution Provider Code 00279B

 

From: Stefan Winter <stefan.winter AT restena.lu>
Sent: Friday, 11 November 2022 3:52 PM
To: Simon COLLINS <s.collins AT ecu.edu.au>; cat-users AT lists.geant.org
Subject: Re: [[cat-users]] Problems connecting to Eduroam CAT on a Pixel 6 Pro using Android 13

 

Hello,

 

the app eduroamCAT is deprecated and should not be used on Android devices running Android 8 or higher. Please use the app "geteduroam" instead.

 

Greetings,

 

Stefan Winter

 

Am 10.11.22 um 06:36 schrieb Simon COLLINS (via cat-users Mailing List):

Hi,

 

I work at Edith Cowan University in Perth Western Australia and have a Google Pixel 6 Pro mobile phone.

I had issues connecting to the ECU Wi-Fi via EduroamCAT previously, after the phone operating system upgraded from Android v11 to v12. These issues were eventually solved and it connected fine again.

 

But now the phone has updated itself to Android 13, and I can no longer connect to the ECU Wi-Fi through EduroamCAT.

I have had our IT services people looking at this and they can’t get it to work either. All profiles were removed, the App uninstalled, device restarted and the App reinstalled, but nothing worked.

 

Is there an update coming soon to enable connection for devices using Android 13.

All Google Pixel phones from a Pixel 4 up to a Pixel 7 will probably be affected by this, if not the older handsets now, then very soon.

 

Kind regards,

Simon

 

Simon Collins

Laboratory Technician

School of Science

Edith Cowan University – Joondalup Campus

270 Joondalup Drive, Joondalup, WA 6027

P: +61 (08) 6304 5741 | E: s.collins AT ecu.edu.au | M: 0412 092 457

 

CRICOS Institution Provider Code 00279B

 

 

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This e-mail is confidential. If you are not the intended recipient you must not disclose or use the information contained within. If you have received it in error please return it to the sender via reply e-mail and delete any record of it from your system. The information contained within is not the opinion of Edith Cowan University in general and the University accepts no liability for the accuracy of the information provided.

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