The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

["Caines, Max" <Max.Caines AT wlv.ac.uk>]

Thanks. In the meantime Stefan has pointed out that we could add our IDP number to the URL we give users, which would take them straight to our installer. That makes a big difference

Regards

Max

Sent from my iPhone

On 8 Sep 2020, at 16:32, Tomasz Wolniewicz <twoln@

.pl> wrote:



Hi,

 you are right, of course. We are using a fairly old _javascript_ application here and probably the CSS might need updating.

Your suggestion about moving the search box seems quite reasonable.

We will look into it.

Tomasz

W dniu 08.09.2020 o 16:37, Caines, Max pisze:

AM6PR02MB4341E49584092EAE9257CF04C2290 AT AM6PR02MB4341.eurprd02.prod.outlook.com">

Hi

 

I have just been discussing with our Help Desk the use of the CAT tool for setting up iPhones, which are used by an awful lot of our students (and staff, come to that). It’s been pointed out that when you click the button to select your institution, the search box is below the list of likely institutions. On an iPhone, it is therefore covered up by the keyboard that pops up for your input. If you’re at home when you try doing the setup (and most people will be in these times), then your home institution probably won’t be near the top of the list, so not visible. I know the answer is easy – either just type (because what you type will go in the invisible box), or tap “Done”, find the search box and then type into it. But a lot of new users won’t realise that, and calls to Help Desks will result. What would anyone think of moving the search box to the top of the pop-up, below “Select your organisation” and above the first institution name? That way it would be visible on any device, and it sort of matches what you do for searches in a browser too

 

Regards

 

Max

 

Max Caines | Network Design Consultant | Digital Services | University of Wolverhampton | 01902 322245 | 07976 841874

 

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-- 
Tomasz Wolniewicz    
          twoln AT umk.pl        http://www.home.umk.pl/~twoln

Uniwersteckie Centrum Informatyczne   Information&Communication Technology Centre
Uniwersytet Mikolaja Kopernika        Nicolaus Copernicus University,
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