The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Vlad Mencl <vladimir.mencl AT reannz.co.nz>]

Hi Max,

... or you might use QR codes that point directly to your URL on the CAT
(or anything else that sends the users straight to your CAT URL).

Cheers,
Vlad

On 9/09/20 03:56, Hunter Fuller wrote:
> Max,
>
> In the meantime, we just direct people to eduroam.uah.edu which we've
> redirected directly to the CAT page for our IdP. And if we ever switch
> onboarding tools (which I guess might happen if we switch to TTLS), we
> don't have to send users to a different place.
>
> --
> Hunter Fuller (they)
> Router Jockey
> VBH Annex B-5
> +1 256 824 5331
>
> Office of Information Technology
> The University of Alabama in Huntsville
> Network Engineering
>
> On Tue, Sep 8, 2020 at 9:37 AM Caines, Max <Max.Caines AT wlv.ac.uk> wrote:
> > Hi
> >
> >
> >
> > I have just been discussing with our Help Desk the use of the CAT tool for 
> > setting up iPhones, which are used by an awful lot of our students (and 
> > staff, come to that). It’s been pointed out that when you click the button to 
> > select your institution, the search box is below the list of likely 
> > institutions. On an iPhone, it is therefore covered up by the keyboard that 
> > pops up for your input. If you’re at home when you try doing the setup (and 
> > most people will be in these times), then your home institution probably 
> > won’t be near the top of the list, so not visible. I know the answer is easy 
> > – either just type (because what you type will go in the invisible box), or 
> > tap “Done”, find the search box and then type into it. But a lot of new users 
> > won’t realise that, and calls to Help Desks will result. What would anyone 
> > think of moving the search box to the top of the pop-up, below “Select your 
> > organisation” and above the first institution name? That way it would be 
> > visible on any device, and it sort of matches what you do for searches in a 
> > browser too
> >
> >
> >
> > Regards
> >
> >
> >
> > Max
> >
> >
> >
> > Max Caines | Network Design Consultant | Digital Services | University of 
> > Wolverhampton | 01902 322245 | 07976 841874
> >
> >
> >
> > For contact details and general information on IT Services please visit 
> > http://www.wlv.ac.uk/its This email, together with any attachment, is for the 
> > exclusive and confidential use of the addressee(s) and may contain legally 
> > privileged information. If you receive this email in error, please visit 
> > http://www.wlv.ac.uk/ITS-disclaimer . Please consider the environment before 
> > printing this e-mail.
> >
> >
> >
> > To unsubscribe, send this message: 
> > mailto:sympa AT lists.geant.org?subject=unsubscribe%20cat-users
> > Or use the following link: https://lists.geant.org/sympa/sigrequest/cat-users
> To unsubscribe, send this message: 
> mailto:sympa AT lists.geant.org?subject=unsubscribe%20cat-users
> Or use the following link: https://lists.geant.org/sympa/sigrequest/cat-users

--
Vladimir Mencl
Senior Software Engineer

Research & Education
Advanced Network NZ Ltd

M +64 21 997352
E  vladimir.mencl AT reannz.co.nz
www.reannz.co.nz