The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Gerrard Shaw <GShaw AT havering-college.ac.uk>]

Good afternoon,

 

I requested access to the Eduroam CAT service portal just over a week ago and as far as I can tell haven’t had any emails regarding getting access. Was wondering if the request came through correctly as we need the service to start user acceptance testing prior to going fully live with Eduroam across the campus.

 

Regards,

 

Gerrard Shaw

Network Support Officer

Havering College of Further and Higher Education

Ardleigh Green Road

Hornchurch, Essex

RM11 2LL

gshaw AT havering-college.ac.uk

DDI: 01708 462 757

 

From: Gerrard Shaw
Sent: 04 May 2018 13:07
To: 'Alan Buxey' <alan.buxey AT gmail.com>
Cc: cat-users AT lists.geant.org
Subject: RE: [[cat-users]] CAT \ Google Play domains

 

Hi Alan,

 

From our Aruba monitoring stats it’s a very strong iPhone population, at last count around 70% of all devices so no problem there. However of those devices which see use in the classroom (as opposed to lots of Snapchat \ Instagram in recreational time) it’s more laptops, which are the ones I need to make sure can get connected without any access to 4G. HE students tend to BYOD with laptops more so than FE from my anecdotal observations (we’re primarily a 16-18 college with some HE provision as well).

 

Unfortunately we’ve never been able to get budget for an onboarding solution so had to build with component parts (NPS, customised Aruba controller functionality rather than ClearPass etc.) so we’d be using CAT as our primary method of setting up devices for Eduroam.

 

Am I correct in understanding that as long as roaming users had an eduroam profile of some sort set up on their device they should just connect automatically, regardless of which product created the profile in the first place?

 

Ø  So many places seem to work on random assumptions and plan around loads of 'what ifs' rather than doing some decent user surveys

and finding out what solution they do need on site and balance priorities and solution accordingly :)

 

Ours tends to work on what we can do that doesn’t involve spending money at the moment (!) We’ve tried surveys a few times but response levels haven’t been great, again I guess a product of the environment as much as anything.

 

Appreciate the input, it’s good to hear real-world feedback on how the product is used once released “in the wild” as it were.

 

Regards,

 

Gerrard

 

From: Alan Buxey [mailto:alan.buxey AT gmail.com]
Sent: 04 May 2018 12:49
To: Gerrard Shaw <GShaw AT havering-college.ac.uk>
Cc: cat-users AT lists.geant.org
Subject: Re: [[cat-users]] CAT \ Google Play domains

 

hi,

 

do they need to be on WiFi to get the APK? how many devices don't have the 3G/4G option (ie are wireless only..eg tablet) 

 

not a large percentage of sites use eduroamCAT - its uptake is growing but many have their own local on-boarding solutions as

part of their local wireless provision (eg using Aruba or Cisco products etc) - they may have CAT profiles - but don't count on it...

and their CAT profile may just be a final backup/last resort option)

 

I guess in the end its all a matter of balancing the student experience against the risks. A lot of Android users will have issues

anyway - because of the fragmented market

 

So many places seem to work on random assumptions and plan around loads of 'what ifs' rather than doing some decent user surveys

and finding out what solution they do need on site and balance priorities and solution accordingly :)

 

alan

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