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Hi,
you are correct, high characters are not properly encoded. I
have a fix and if it goes fine trough the tests we would be
applying a hot-fix to CAT.
Thanks for helping to locate the problem.
Tomasz
W dniu 11.10.2017 o 17:14, Aleksander
Vines pisze:
Here's
a bunch of characters that it seems to at least save wrongly in
user_cred.xml:
¡¢£¥¨ª¯²³´¸¹º¼½¾¿ÀÁÂÃÄÅÆÇÈÉÊËÌÍÎÏÐÑÒÓÔÕÖ×ØÙÚÛÜÝÞßàáâãäåæçèéêëìíîïðñòóôõö÷øùúûüýþÿ
I've not tested that the installer fails on all of these, but
the random samples I did test failed.
But could it be that all unicode characters above 160 fails?
Aleksander Vines
Programmer
| IT, Scientific Data Management
+47
465 05 891 | aleksander.vines AT nersc.no
Nansen Environmental
and Remote Sensing Center
From:
Tomasz Wolniewicz <twoln AT umk.pl>
To:
Aleksander Vines <aleksander.vines AT nersc.no>,
<stefan.winter AT restena.lu>
Cc:
"cat-users AT lists.geant.org"
<cat-users AT lists.geant.org>
Sent:
2017-10-11 16:27
Subject:
Re: [[cat-users]] Credentials Installation Problem
OK so it must be it.
Can you tell me which special characters have been used in
the password?
Tomasz
W dniu 11.10.2017
o 16:24, Aleksander Vines pisze:
Thanks for the fast response.
I do not believe I have set any option regarding a
wired installation in the CAT profile, so it should
not be the case, which you indicated as a message bug.
However, I tested with an account without special
characters in the password, and then the installer
succeeded with the latest installer. Is there supposed
to be some restrictions on characters in the
password?
Aleksander
From: Tomasz Wolniewicz <twoln AT umk.pl>
To: Aleksander Vines <aleksander.vines AT nersc.no>,
<stefan.winter AT restena.lu>
Cc: "cat-users AT lists.geant.org"
<cat-users AT lists.geant.org>
Sent: 2017-10-11 16:13
Subject: Re: [[cat-users]]
Credentials Installation Problem
Hi,
i have just run your installer without a
problem but realised that it displays a message
about the wired but does not install anything.
Looks like a bug in the message, so what I wrote
about the wired does not apply.
Tomasz
W
dniu 11.10.2017 o 15:58, Aleksander Vines
pisze:
Hi,
I'm experiencing the exact same issue
now, on two different machines. I did a
fresh install of Windows on a machine today,
and then setting up Eduroam failed. Also
tested on an old machine that actually had
Eduroam configured, but it still failed at
the same point.
Now, the catch here is that on "the old
computer", I had an old CAT installer, dated
from February, still in the Downloads
folder. Running this successfully installed
Eduroam on both machines. Hence I do believe
it is a problem with the installer?
Could this be related to special
characters in the password?
Info in my failure:
Institution: Stiftelsen Nansen Senter for
Fjernmåling
OS: Windows 10
AntiVirus machine #1: BitDefender
AntiVirus machine #2: Windows Defender
Also, you mentioned some workaround
instructions, where can I find those? In
case I have to remote-assist some user
with this to get on Eduroam if the
installer fails.
Thanks,
Aleksander Vines
Aleksander
Vines
Programmer |
IT, Scientific Data Management
+47
465 05 891 | aleksander.vines AT nersc.no
Nansen
Environmental and Remote Sensing Center
From: Stefan Winter
<stefan.winter AT restena.lu>
To: "Dance,
Christopher P.I." <cdance AT ceh.ac.uk>,
"cat-users AT lists.geant.org"
<cat-users AT lists.geant.org>
Sent: 2017-09-28 11:05
Subject: Re:
[[cat-users]] Credentials Installation
Problem
Hello,
if the exact same binary works on other
instances of Windows 7, then
this strongly suggests that this
particular machine has something "odd"
to it.
We do know of problems regarding
Symantec Endpoint Protection (SEP) on
that platform. Is SEP installed there,
and did the credentials error
message say something about that?
Did you/the user follow the
corresponding workaround instructions?
Greetings,
Stefan Winter
Am 28.09.2017 um 09:39 schrieb Dance,
Christopher P.I.:
> Good morning,
>
> I have a user that is trying to
connect to Eduroam using the latest
> version of the Windows 7 Eduroam
CAT tool. When he puts in his username
> and current credentials he gets
“Credentials Installation Problem” and
> the computer does not connect to
the Eduroam wireless network.
>
> I have installed the same installer
on other users’ Windows 7 machines
> today without issue and have tried
to remove the wireless network (from
> the Network and Sharing Centre) and
have also deleted all traces of the
> Eduroam network from the registry
before trying again (but to no avail).
>
> We are members of the Natural
Environment Research Council and are
using
> the relevant installer for this
organisation that was downloaded from
> the Eduroam CAT website today.
>
> Any ideas what may be causing this
to happen?
>
> Thanks,
>
> *Chris Dance - CCS Bangor*
> Centre for Ecology and Hydrology
> Environment Centre Wales
> Deiniol Road
> Bangor
> Gwynedd
> LL57 2UW
> E mail: _mailto:cdance AT ceh.ac.uk_
> URL: _http://www.ceh.ac.uk_
>
> _ ________________________________
_
> This message (and any attachments)
is for the recipient only. NERC is
> subject to the Freedom of
Information Act 2000 and the contents of
this
> email and any reply you make may be
disclosed by NERC unless it is
> exempt from release under the Act.
Any material supplied to NERC may be
> stored in an electronic records
management system.
> _ ________________________________
_
> To unsubscribe, send this message:
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--
Stefan WINTER
Ingenieur de Recherche
Fondation RESTENA - Réseau
Téléinformatique de l'Education
Nationale et
de la Recherche
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L-4365 Esch-sur-Alzette
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recipient's key is known to me
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To unsubscribe, send
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Or use the following link: https://lists.geant.org/sympa/sigrequest/cat-users
--
Tomasz Wolniewicz
twoln AT umk.pl http://www.home.umk.pl/~twoln
Uczelniane Centrum Informatyczne Information&Communication Technology Centre
Uniwersytet Mikolaja Kopernika Nicolaus Copernicus University,
pl. Rapackiego 1, Torun pl. Rapackiego 1, Torun, Poland
tel: +48-56-611-2750 fax: +48-56-622-1850 tel kom.: +48-693-032-576
To unsubscribe, send this message: mailto:sympa AT lists.geant.org?subject=unsubscribe%20cat-users
Or use the following link: https://lists.geant.org/sympa/sigrequest/cat-users
--
Tomasz Wolniewicz
twoln AT umk.pl http://www.home.umk.pl/~twoln
Uczelniane Centrum Informatyczne Information&Communication Technology Centre
Uniwersytet Mikolaja Kopernika Nicolaus Copernicus University,
pl. Rapackiego 1, Torun pl. Rapackiego 1, Torun, Poland
tel: +48-56-611-2750 fax: +48-56-622-1850 tel kom.: +48-693-032-576
To unsubscribe,
send this message:
mailto:sympa AT lists.geant.org?subject=unsubscribe%20cat-users
Or use the following link:
https://lists.geant.org/sympa/sigrequest/cat-users
--
Tomasz Wolniewicz
twoln AT umk.pl http://www.home.umk.pl/~twoln
Uczelniane Centrum Informatyczne Information&Communication Technology Centre
Uniwersytet Mikolaja Kopernika Nicolaus Copernicus University,
pl. Rapackiego 1, Torun pl. Rapackiego 1, Torun, Poland
tel: +48-56-611-2750 fax: +48-56-622-1850 tel kom.: +48-693-032-576
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