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[[cat-users]] FW: Eduroam CAT tool for UCL (Ref:IN:00189393)


Chronological Thread 
  • From: "Ansong, Daniel" <d.ansong AT ucl.ac.uk>
  • To: "dubravko.voncina AT srce.hr" <dubravko.voncina AT srce.hr>
  • Cc: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>, "Cardinal-Richards, Emma" <e.cardinal-richards AT ucl.ac.uk>, "Barker, Adrian" <a.barker AT ucl.ac.uk>, "Uhde, Alex" <a.uhde AT ucl.ac.uk>
  • Subject: [[cat-users]] FW: Eduroam CAT tool for UCL (Ref:IN:00189393)
  • Date: Fri, 14 Jul 2017 12:58:02 +0000
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Hi Dubravko,

As seen from the email thread directly below, we have tried your suggestion
but the problem still persists
Is there anything else you can check on your side?

Many Thanks

Daniel


-----Original Message-----
From: Barker, Adrian
Sent: 14 July 2017 13:33
To: Ansong, Daniel
Cc: Cardinal-Richards, Emma; mss
Subject: RE: [[cat-users]] Eduroam CAT tool for UCL (Ref:IN:00189393)


Hi Daniel,


I've tried this, and according to the logs on our IDP, the login was
successful - there are no error reports. So, the problem is at the
eduroam.org side. They will need to check the logs to see what the problem is.


Adrian.


-----Original Message-----
From: Ansong, Daniel
Sent: 12 July 2017 11:00
To: Barker, Adrian
Cc: Cardinal-Richards, Emma; mss
Subject: FW: [[cat-users]] Eduroam CAT tool for UCL (Ref:IN:00189393)

Hi Adrian,

Is this something you can help with?

Please see Dubravkos message directly below, relating to the issue we are
having trying to access our eduroam CAT tool following these steps:

1. Log on to: https://cat.eduroam.org/

2. Select: eduroam admin: mange your idp

3. Click login

4. Select UCL (University College London)

This is where it gets stuck on
at https://monitor.eduroam.org/sp/module.php/saml/sp/saml2-acs.php/default-sp


Regards

Daniel

-----Original Message-----
From: Dubravko Voncina
[mailto:dubravko.voncina AT srce.hr]
Sent: 11 July 2017 20:03
To: Ansong, Daniel
Cc: Stefan Winter;
cat-users AT lists.geant.org
Subject: Re: [[cat-users]] Eduroam CAT tool for UCL (Ref:IN:00189393)

Hello Daniel,

I apologize for a bit late response, I'm very busy trying to solve several
different problems these days.
I think that problem might be caused by your IdP not providing NameID Format
value in

<saml2:Subject>...</saml2:Subject>

part of autentication response message.

Since your IdP provides attribute eduPersonTargetedID, NameID Format value is
actually not important, but it still has to be provided in Subject part of
AuthNResponse message. Otherwise our SP can't parse AuthNResponse message
properly.

Kind regards,

Dubravko Voncina
Middleware and Data Services Department
University of Zagreb, University Computing Centre, www.srce.unizg.hr
dubravko.voncina AT srce.hr,
tel: +385 98 219273, fax: +385 1 6165559




> On 10 Jul 2017, at 17:07, Ansong, Daniel
> <d.ansong AT ucl.ac.uk>
> wrote:
>
> Hi Stefan,
>
> Thanks for chasing this up, but am yet to hear back from the
> Operations team
>
> Regards
>
> Daniel
>
> -----Original Message-----
> From: Stefan Winter
> [mailto:stefan.winter AT restena.lu]
> Sent: 07 July 2017 08:04
> To: Ansong, Daniel;
> cat-users AT lists.geant.org
> Subject: Re: [[cat-users]] Eduroam CAT tool for UCL (Ref:IN:00189393)
>
> Hello,
>
>> Apologies for the lack of info in the first email I’m a bit new to
>> this stuff so bear with me.
>>
>> Please see answers to your questions below
>
> Thank you for that!
>
>
>>> If you do not, what is the error you are getting / evidence you are
>>> seeing?
>>
>> *Once I authenticat**e through our local shibboleth service**, it
>> gets stuck on a blank screen at address:*
>>
>> *https://monitor.eduroam.org/sp/module.php/saml/sp/saml2-acs.php/defa
>> u
>> lt-sp*
>
> eduroam CAT does not have its own user authentication. We send admin login
> authentication requests to a central auth server for all eduroam Operations
> Support Services (the "eduroam SP proxy") running on monitor.eduroam.org.
> That is the URL you are seeing.
>
> Since this particular box is not under CAT control, I will forward this
> request to the eduroam Operations Team. They will get back to you -
> probably they need a timestamp of your unsuccessful login attempt to find
> the issue in the logs...
>
> Greetings,
>
> Stefan Winter
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