The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

["Ansong, Daniel" <d.ansong AT ucl.ac.uk>]

Hi Stefan,

 

Apologies for the lack of info in the first email

I’m a bit new to this stuff so bear with me.

 

Please see answers to your questions below

 

Regards

 

Daniel

 

-----Original Message-----
From: Stefan Winter [mailto:stefan.winter AT restena.lu]
Sent: 05 July 2017 09:26
To: Ansong, Daniel; cat-users AT lists.geant.org
Subject: Re: [[cat-users]] Eduroam CAT tool for UCL (Ref:IN:00189393)

 

Hello,

 

> We are having issues connecting to our CAT to at UCL.

>

> Would you be able to assist

 

That depends on the issue you are having :-)

 

If there's a technical problem with signup or authorisation, sure.

 

If you don't remember your IdP and need a new invitation, then that's something only the NRO can do.

 

From the thread below, I understand that you did request a new invite.

 

Did you actually log in via this new invitation link? Do you now see your institution again?

I tried to log on via a new invitation link sent today,

clicked on

 

If you do not, what is the error you are getting / evidence you are seeing?

Once I authenticate through our local shibboleth service, it gets stuck on a blank screen at address:

 

https://monitor.eduroam.org/sp/module.php/saml/sp/saml2-acs.php/default-sp

 

 

Greetings,

 

Stefan Winter

 

 

> -----Original Message-----

>

> From: Cardinal-Richards, Emma

>

> Sent: 30 June 2017 14:32

>

> To: Nik Mitev; Byelong, Colin; Ansong, Daniel

>

> Cc: tickets.service AT jisc.ac.uk; jrs-support AT jisc.ac.uk

>

> Subject: RE: Eduroam CAT tool for UCL (Ref:IN:00189393)

>

>

>

> Thanks Nik, we'll send on the request for assistance to them.

>

>

>

> Regards,

>

> Emma

>

>

>

>> -----Original Message-----

>

>> From: Nik Mitev [mailto:nik.mitev AT jisc.ac.uk]

>

>> Sent: 30 June 2017 14:32

>

>> To: Cardinal-Richards, Emma <e.cardinal-richards AT ucl.ac.uk>; Byelong,

>

>> Colin <c.byelong AT ucl.ac.uk>; Ansong, Daniel <d.ansong AT ucl.ac.uk>

>

>> Cc: tickets.service AT jisc.ac.uk; jrs-support AT jisc.ac.uk

>

>> Subject: Re: Eduroam CAT tool for UCL (Ref:IN:00189393)

>

>>

>

>> Hi Emma,

>

>>

>

>> I have sent a new invite to Colin (as he requested one), he can send

>

>> further invites as needed.

>

>> Our team does not support CAT, if you need assistance you should

>> email

>

>> cat- users AT lists.geant.org

>

>>

>

>> Regards,

>

>> Nik

>

>>

>

>> On 30/06/17 14:28, Cardinal-Richards, Emma wrote:

>

>>> Hi Nik,

>

>>>

>

>>> I thought it now uses our local institutional credentials i.e.

>

>>> through

>

>> shibboleth.   It appears to redirect us to login via our local shib service but

>

>> hangs at this url:

>

>>> https://monitor.eduroam.org/sp/module.php/saml/sp/saml2-

>

>> acs.php/defaul

>

>>> t-sp

>

>>>

>

>>> Regards,

>

>>> Emma

>

>>>

>

>>>> -----Original Message-----

>

>>>> From: Byelong, Colin

>

>>>> Sent: 30 June 2017 14:22

>

>>>> To: Nik Mitev <nik.mitev AT jisc.ac.uk>; Ansong, Daniel

>

>>>> <d.ansong AT ucl.ac.uk>

>

>>>> Cc: tickets.service AT jisc.ac.uk; jrs-support AT jisc.ac.uk;

>

>>>> Cardinal-Richards, Emma <e.cardinal-richards AT ucl.ac.uk>

>

>>>> Subject: RE: Eduroam CAT tool for UCL (Ref:IN:00189393)

>

>>>>

>

>>>> Hi Nik,

>

>>>>

>

>>>> Yes please, Im cant remember receiving the original invite and a

>

>>>> new one will probably be quicker than me searching mailboxes.

>

>>>>

>

>>>> Thanks

>

>>>>

>

>>>> Colin

>

>>>>

>

>>>> -------------------------------------------------------------------

>

>>>> --

>

>>>> ---

>

>>>>

>

>>>> Colin Byelong                              Email:C.byelong AT ucl.ac.uk

>

>>>> Senior Network Engineer

>

>>>> Core Services Team

>

>>>> Network Services Group

>

>>>> Information Services Division

>

>>>> University College London

>

>>>> The Podium Building

>

>>>> Eversholt Street                   Phone:020 3108-9923

>

>>>> Nw1 2DN

>

>>>> -------------------------------------------------------------------

>

>>>> --

>

>>>> ---

>

>>>>

>

>>>>

>

>>>> -----Original Message-----

>

>>>> From: Nik Mitev [mailto:nik.mitev AT jisc.ac.uk]

>

>>>> Sent: 30 June 2017 14:15

>

>>>> To: Ansong, Daniel

>

>>>> Cc: tickets.service AT jisc.ac.uk; jrs-support AT jisc.ac.uk; Byelong,

>

>>>> Colin; Cardinal-Richards, Emma

>

>>>> Subject: Re: Eduroam CAT tool for UCL (Ref:IN:00189393)

>

>>>>

>

>>>> Hi Daniel,

>

>>>> Cc: Colin, Emma

>

>>>>

>

>>>> If the credentials or login method for CAT have been forgotten, I

>

>>>> can send a new invite to the registered eduroam contacts. Please confirm.

>

>>>>

>

>>>> Regards,

>

>>>> Nik

>

>>>>

>

>>>> On 30/06/17 14:03, Ansong, Daniel wrote:

>

>>>>> Hi Nik,

>

>>>>>

>

>>>>>

>

>>>>>

>

>>>>> Emma and Colin are unable to authenticate to the site,

>

>>>>>

>

>>>>> Is there anything you can test at your end to see if everything is

>

>>>>> intact for UCL

>

>>>>>

>

>>>>>

>

>>>>>

>

>>>>> [cid:image001.png AT 01D2F1A9.A9CB5D90]

>

>>>>>

>

>>>>>

>

>>>>>

>

>>>>>

>

>>>>>

>

>>>>> Regards

>

>>>>>

>

>>>>>

>

>>>>>

>

>>>>> Daniel

>

>>>>>

>

>>>>>

>

>>>>>

>

>>>>> -----Original Message-----

>

>>>>> From: Nik Mitev [mailto:nik.mitev AT jisc.ac.uk]

>

>>>>> Sent: 20 June 2017 11:50

>

>>>>> To: tickets.service AT jisc.ac.uk; jrs-support AT jisc.ac.uk; Ansong,

>

>>>>> Daniel

>

>>>>> Subject: Re: Eduroam CAT tool for UCL (Ref:IN:00189393)

>

>>>>>

>

>>>>>

>

>>>>>

>

>>>>> Hi,

>

>>>>>

>

>>>>>

>

>>>>>

>

>>>>> UCL is already a member in CAT - you should contact Colin Byelong

>

>>>>> or Emma

>

>>>> Cardinal-Richards for access to it, they are registered as the

>

>>>> eduroam technical contacts at UCL.

>

>>>>>

>

>>>>>

>

>>>>>

>

>>>>> Regards,

>

>>>>>

>

>>>>> Nik

>

>>>>>

>

>>>>>

>

>>>>>

>

>>>>> On 20/06/17 11:41, Jisc Remedyforce wrote:

>

>>>>>

>

>>>>>> Enquiry # (Ref:IN:00189393) with the following details has been

>

>> created:

>

>>>>>

>

>>>>>>

>

>>>>>

>

>>>>>> Subject: Eduroam CAT tool for UCL

>

>>>>>

>

>>>>>> Open Date: 20/06/2017 11:34

>

>>>>>

>

>>>>>> Caller Email: d.ansong AT ucl.ac.uk<mailto:d.ansong AT ucl.ac.uk>

>

>>>>>

>

>>>>>> Caller Name: Ansong, Daniel

>

>>>>>

>

>>>>>> Enquiry: Hi Janet,

>

>>>>>

>

>>>>>>

>

>>>>>

>

>>>>>> I would like to try out your Eduroam Configuration Assistant Tool.

>

>>>>>

>

>>>>>>

>

>>>>>

>

>>>>>> Can you please let me know how I can go about it

>

>>>>>

>

>>>>>>

>

>>>>>

>

>>>>>> Many Thanks

>

>>>>>

>

>>>>>>

>

>>>>>

>

>>>>>> Daniel Ansong

>

>>>>>

>

>>>>>> Network Engineer

>

>>>>>

>

>>>>>> Network Services

>

>>>>>

>

>>>>>> Information Services Division

>

>>>>>

>

>>>>>> University College London

>

>>>>>

>

>>>>>> The Podium Building

>

>>>>>

>

>>>>>> 1 Eversholt Street

>

>>>>>

>

>>>>>> London

>

>>>>>

>

>>>>>> NW1 2DN

>

>>>>>

>

>>>>>>

>

>>>>>

>

>>>>>> Tel: 0203 549 5219

>

>>>>>

>

>>>>>>

>

>>>>>

>

>>>>>> Link to details (Remedyforce login required):

>

>>>>>

>

>>>>>>

>

>>>>

>

>> https://bmcservicedesk.eu3.visual.force.com/apex/BMCServiceDesk__Rem

>

>>>> e

>

>>>>>> d

>

>>>>>

>

>>>>>> yforceConsole?record_id=a2jw0000007xEB7&objectName=Incident__c

>

>>>>>

>

>>>>>>

>

>>>>>

>

>>>>>

>

>>>>>

>

>>>>> --

>

>>>>>

>

>>>>> Nik Mitev

>

>>>>>

>

>>>>> eduroam UK Technical Support, Jisc

>

>>>>>

>

>>>>> www.eduroam.uk<http://www.eduroam.uk>

>

>>>>>

>

>>>>>

>

>>>>

>

>>>> --

>

>>>> Nik Mitev

>

>>>> eduroam UK Technical Support, Jisc

>

>>>> www.eduroam.uk

>

>>>

>

>>

>

>> --

>

>> Nik Mitev

>

>> eduroam UK Technical Support, Jisc

>

>> www.eduroam.uk

>

>

>

> To unsubscribe, send this message:

> mailto:sympa AT lists.geant.org?subject=unsubscribe%20cat-users

>

> Or use the following link:

> https://lists.geant.org/sympa/sigrequest/cat-users

>

 

 

--

Stefan WINTER

Ingenieur de Recherche

Fondation RESTENA - Réseau Téléinformatique de l'Education Nationale et de la Recherche 2, avenue de l'Université

L-4365 Esch-sur-Alzette

 

Tel: +352 424409 1

Fax: +352 422473

 

PGP key updated to 4096 Bit RSA - I will encrypt all mails if the recipient's key is known to me

 

http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xC0DE6A358A39DC66