The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

["Ansong, Daniel" <d.ansong AT ucl.ac.uk>]

Hi Geant,

We are having issues connecting to our CAT to at UCL.

Would you be able to assist

Many Thanks

Daniel




-----Original Message-----
From: Cardinal-Richards, Emma
Sent: 30 June 2017 14:32
To: Nik Mitev; Byelong, Colin; Ansong, Daniel
Cc: 
tickets.service AT jisc.ac.uk;
 
jrs-support AT jisc.ac.uk
Subject: RE: Eduroam CAT tool for UCL (Ref:IN:00189393)

Thanks Nik, we'll send on the request for assistance to them.

Regards,
Emma

> -----Original Message-----
> From: Nik Mitev 
> [mailto:nik.mitev AT jisc.ac.uk]
> Sent: 30 June 2017 14:32
> To: Cardinal-Richards, Emma 
> <e.cardinal-richards AT ucl.ac.uk>;
>  Byelong, 
> Colin 
> <c.byelong AT ucl.ac.uk>;
>  Ansong, Daniel 
> <d.ansong AT ucl.ac.uk>
> Cc: 
> tickets.service AT jisc.ac.uk;
>  
> jrs-support AT jisc.ac.uk
> Subject: Re: Eduroam CAT tool for UCL (Ref:IN:00189393)
> 
> Hi Emma,
> 
> I have sent a new invite to Colin (as he requested one), he can send 
> further invites as needed.
> Our team does not support CAT, if you need assistance you should email
> cat- 
> users AT lists.geant.org
> 
> Regards,
> Nik
> 
> On 30/06/17 14:28, Cardinal-Richards, Emma wrote:
> > Hi Nik,
> >
> > I thought it now uses our local institutional credentials i.e. 
> > through
> shibboleth.   It appears to redirect us to login via our local shib service 
> but
> hangs at this url:
> > https://monitor.eduroam.org/sp/module.php/saml/sp/saml2-
> acs.php/defaul
> > t-sp
> >
> > Regards,
> > Emma
> >
> >> -----Original Message-----
> >> From: Byelong, Colin
> >> Sent: 30 June 2017 14:22
> >> To: Nik Mitev 
> >> <nik.mitev AT jisc.ac.uk>;
> >>  Ansong, Daniel 
> >> <d.ansong AT ucl.ac.uk>
> >> Cc: 
> >> tickets.service AT jisc.ac.uk;
> >>  
> >> jrs-support AT jisc.ac.uk;
> >>  
> >> Cardinal-Richards, Emma 
> >> <e.cardinal-richards AT ucl.ac.uk>
> >> Subject: RE: Eduroam CAT tool for UCL (Ref:IN:00189393)
> >>
> >> Hi Nik,
> >>
> >> Yes please, Im cant remember receiving the original invite and a 
> >> new one will probably be quicker than me searching mailboxes.
> >>
> >> Thanks
> >>
> >> Colin
> >>
> >> -------------------------------------------------------------------
> >> --
> >> ---
> >>
> >> Colin Byelong                              
> >> Email:C.byelong AT ucl.ac.uk
> >> Senior Network Engineer
> >> Core Services Team
> >> Network Services Group
> >> Information Services Division
> >> University College London
> >> The Podium Building
> >> Eversholt Street                   Phone:020 3108-9923
> >> Nw1 2DN
> >> -------------------------------------------------------------------
> >> --
> >> ---
> >>
> >>
> >> -----Original Message-----
> >> From: Nik Mitev 
> >> [mailto:nik.mitev AT jisc.ac.uk]
> >> Sent: 30 June 2017 14:15
> >> To: Ansong, Daniel
> >> Cc: 
> >> tickets.service AT jisc.ac.uk;
> >>  
> >> jrs-support AT jisc.ac.uk;
> >>  Byelong, 
> >> Colin; Cardinal-Richards, Emma
> >> Subject: Re: Eduroam CAT tool for UCL (Ref:IN:00189393)
> >>
> >> Hi Daniel,
> >> Cc: Colin, Emma
> >>
> >> If the credentials or login method for CAT have been forgotten, I 
> >> can send a new invite to the registered eduroam contacts. Please confirm.
> >>
> >> Regards,
> >> Nik
> >>
> >> On 30/06/17 14:03, Ansong, Daniel wrote:
> >>> Hi Nik,
> >>>
> >>>
> >>>
> >>> Emma and Colin are unable to authenticate to the site,
> >>>
> >>> Is there anything you can test at your end to see if everything is 
> >>> intact for UCL
> >>>
> >>>
> >>>
> >>> [cid:image001.png AT 01D2F1A9.A9CB5D90]
> >>>
> >>>
> >>>
> >>>
> >>>
> >>> Regards
> >>>
> >>>
> >>>
> >>> Daniel
> >>>
> >>>
> >>>
> >>> -----Original Message-----
> >>> From: Nik Mitev 
> >>> [mailto:nik.mitev AT jisc.ac.uk]
> >>> Sent: 20 June 2017 11:50
> >>> To: 
> >>> tickets.service AT jisc.ac.uk;
> >>>  
> >>> jrs-support AT jisc.ac.uk;
> >>>  Ansong, 
> >>> Daniel
> >>> Subject: Re: Eduroam CAT tool for UCL (Ref:IN:00189393)
> >>>
> >>>
> >>>
> >>> Hi,
> >>>
> >>>
> >>>
> >>> UCL is already a member in CAT - you should contact Colin Byelong 
> >>> or Emma
> >> Cardinal-Richards for access to it, they are registered as the 
> >> eduroam technical contacts at UCL.
> >>>
> >>>
> >>>
> >>> Regards,
> >>>
> >>> Nik
> >>>
> >>>
> >>>
> >>> On 20/06/17 11:41, Jisc Remedyforce wrote:
> >>>
> >>>> Enquiry # (Ref:IN:00189393) with the following details has been
> created:
> >>>
> >>>>
> >>>
> >>>> Subject: Eduroam CAT tool for UCL
> >>>
> >>>> Open Date: 20/06/2017 11:34
> >>>
> >>>> Caller Email: 
> >>>> d.ansong AT ucl.ac.uk<mailto:d.ansong AT ucl.ac.uk>
> >>>
> >>>> Caller Name: Ansong, Daniel
> >>>
> >>>> Enquiry: Hi Janet,
> >>>
> >>>>
> >>>
> >>>> I would like to try out your Eduroam Configuration Assistant Tool.
> >>>
> >>>>
> >>>
> >>>> Can you please let me know how I can go about it
> >>>
> >>>>
> >>>
> >>>> Many Thanks
> >>>
> >>>>
> >>>
> >>>> Daniel Ansong
> >>>
> >>>> Network Engineer
> >>>
> >>>> Network Services
> >>>
> >>>> Information Services Division
> >>>
> >>>> University College London
> >>>
> >>>> The Podium Building
> >>>
> >>>> 1 Eversholt Street
> >>>
> >>>> London
> >>>
> >>>> NW1 2DN
> >>>
> >>>>
> >>>
> >>>> Tel: 0203 549 5219
> >>>
> >>>>
> >>>
> >>>> Link to details (Remedyforce login required):
> >>>
> >>>>
> >>
> https://bmcservicedesk.eu3.visual.force.com/apex/BMCServiceDesk__Rem
> >> e
> >>>> d
> >>>
> >>>> yforceConsole?record_id=a2jw0000007xEB7&objectName=Incident__c
> >>>
> >>>>
> >>>
> >>>
> >>>
> >>> --
> >>>
> >>> Nik Mitev
> >>>
> >>> eduroam UK Technical Support, Jisc
> >>>
> >>> www.eduroam.uk<http://www.eduroam.uk>
> >>>
> >>>
> >>
> >> --
> >> Nik Mitev
> >> eduroam UK Technical Support, Jisc
> >> www.eduroam.uk
> >
> 
> --
> Nik Mitev
> eduroam UK Technical Support, Jisc
> www.eduroam.uk