The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Georgios Ioannou <g.ioannou AT ihu.edu.gr>]

Hello Stefan,

Thanks for the help. I do realise that issues will come about in this 
nevertheless extremely helpful app.
I will do some more in-depth research if time permits :)

All the best,

Georgios Ioannou
Dept. of Information & Telecommunication Systems & Services International 
Hellenic University
T +30-2310-807512
g.ioannou AT ihu.edu.gr


-----Original Message-----
From: Stefan Winter 
[mailto:stefan.winter AT restena.lu]
Sent: Wednesday, February 01, 2017 10:53 AM
To: Georgios Ioannou 
<g.ioannou AT ihu.edu.gr>;
 
cat-users AT lists.geant.org
Subject: Re: [[cat-users]] eduroam CAT - Profile search at Samsung devices

Hello,

we are aware that these things happen. As you state, we see it only on some 
devices and only indeterministically. This makes it very hard to trace. I've 
seen this working on the morning of one day and then not any more on the same 
device and same day afternoon.

It is new information to me that this is specific for the Samsung builds of 
Android.

Did you see it working deterministically on other Android devices? That would 
be a clue; maybe it's Samsung's custom mods to stock Android that get 
something wrong.

The other reports I've seen came from the the Czech Republic; but were 
independent of the language chosen in the operating system. I'm still 
suspecting some non-ASCII-makes-problems kind of issue but I can't pinpoint 
my suspicion enough.

The much better workaround is: install the app, then go to 
https://cat.eduroam.org with the system's built-in browser. Download the 
configuration file from there. The file type and extension will make
sure(*) the device opens the file with the eduroam CAT app; then all the 
discovery is not used at all.

For now, that's all I can say. If you find more supporting evidence, and 
maybe anything that helps pinpointing this more deterministically then that 
would be much appreciated.

Greetings,

Stefan Winter

(*) We've seen exceptions to this as well :-(

Am 01.02.2017 um 09:34 schrieb Georgios Ioannou:
> Hello,
>
>
>
> My name is George and I am the eduroam CAT admin for my institution
> (International Hellenic University, Greece)
>
>
>
> I have spotted an issue with the eduroam CAT Android app.
>
> The issue’s appearance is somewhat stochastic but I can say that 9/10
> times that it happens, it would be on a Samsung mobile device (either
> mobile or tablet).
>
>
>
> I install the app and try to configure the connection settings.
>
> When I go to the 2^nd tab of the App (/Profiles/)//my institution does
> not appear neither at the /Nearby configs /nor through /Manual search/.
>
> Screenshots attached.
>
>
>
> I have given a temporary (unwanted) workaround to users, to configure
> the connection manually using the Android snap-in, although this is
> not good enough in terms of security. That leaves me with two questions.
>
>
>
>  1. Is there a workaround with the Android app? Is it a known issue?
>  2. Assuming that the issue with the Android app persists, can I
>     instruct the users to download the certificate & settings through
>     the website and import the settings manually?
>
>
>
> Thanks in advance,
>
>
>
> cid:image001.jpg AT 01D00E47.71533610 <http://www.ihu.edu.gr/>
>
>
>
> *Georgios Ioannou*
>
> Dept. of Information & Telecommunication Systems & Services,**
>
> International Hellenic University
>
> T +30-2310-807512
>
> g.ioannou AT ihu.edu.gr
>  
> <mailto:g.ioannou AT ihu.edu.gr>
>
>
>
>
>
>
>


--
Stefan WINTER
Ingenieur de Recherche
Fondation RESTENA - Réseau Téléinformatique de l'Education Nationale et de la 
Recherche 2, avenue de l'Université
L-4365 Esch-sur-Alzette

Tel: +352 424409 1
Fax: +352 422473

PGP key updated to 4096 Bit RSA - I will encrypt all mails if the recipient's 
key is known to me

http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xC0DE6A358A39DC66
CONFIDENTIALITY WARNING - DISCLAIMER This message and any attachments (the 
"message") are confidential and intended solely for the addressees. If you 
receive this message without being the intended addressee, please delete it 
(together with any attachment) without copying, forwarding or opening it and 
immediately notify the sender. Any unauthorized use or dissemination or 
disclosure, either whole or partial, is prohibited. E-mails are susceptible 
to alteration. The International Hellenic University shall not be liable for 
the message if altered, changed or falsified, nor shall it bear any 
responsibility for any loss, disruption or damage to your data or computer 
system that may occur from the use of data contained in, or transmitted with, 
this message.
ΓΝΩΣΤΟΠΟΙΗΣΗ-ΔΗΛΩΣΗ ΠΡΟΣ ΤΟΥΣ ΠΑΡΑΛΗΠΤΕΣ Αυτό το μήνυμα και τυχόν συνημμένα 
σε αυτό αρχεία (το μήνυμα) είναι εμπιστευτικά και απόρρητα και απευθύνονται 
μόνο στους σκοπούμενους παραλήπτες. Σε περίπτωση που λάβετε αυτό το μήνυμα 
χωρίς να είστε ο σκοπούμενος παραλήπτης, παρακαλούμε να το διαγράψετε (μαζί 
με τα συνημμένα σε αυτό αρχεία), χωρίς να το αντιγράψετε, να το προωθήσετε σε 
τρίτους ή να το ανοίξετε και να ειδοποιήσετε άμεσα τον αποστολέα. 
Απαγορεύεται η μη εξουσιοδοτημένη χρήση ή διάδοση ή κοινοποίηση σε τρίτους 
του συνόλου ή μέρους του μηνύματος αυτού. Τα μηνύματα ηλεκτρονικού 
ταχυδρομείου (e-mails) είναι δεκτικά αλλοίωσης. Tο Διεθνές Πανεπιστήμιο της 
Ελλάδας δεν θα ευθύνεται για αυτό το μήνυμα στην περίπτωση αλλοίωσης, 
μεταβολής ή παραποίησής του, ούτε θα υπέχει ευθύνη για οποιαδήποτε απώλεια ή 
αλλοίωση ή άλλη ζημία στα δεδομένα ή στο σύστημά σας, οφειλόμενη σε χρήση 
δεδομένων που είτε περιέχονται στο μήνυμα αυτό είτε μεταδόθηκαν με αυτό.