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[[cat-users]] eduroam CAT - Profile search at Samsung devices


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  • From: Georgios Ioannou <g.ioannou AT ihu.edu.gr>
  • To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
  • Subject: [[cat-users]] eduroam CAT - Profile search at Samsung devices
  • Date: Wed, 1 Feb 2017 08:34:37 +0000
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Hello,

 

My name is George and I am the eduroam CAT admin for my institution (International Hellenic University, Greece)

 

I have spotted an issue with the eduroam CAT Android app.

The issue’s appearance is somewhat stochastic but I can say that 9/10 times that it happens, it would be on a Samsung mobile device (either mobile or tablet).

 

I install the app and try to configure the connection settings.

When I go to the 2nd tab of the App (Profiles) my institution does not appear neither at the Nearby configs nor through Manual search.

Screenshots attached.

 

I have given a temporary (unwanted) workaround to users, to configure the connection manually using the Android snap-in, although this is not good enough in terms of security. That leaves me with two questions.

 

  1. Is there a workaround with the Android app? Is it a known issue?
  2. Assuming that the issue with the Android app persists, can I instruct the users to download the certificate & settings through the website and import the settings manually?

 

Thanks in advance,

 

cid:image001.jpg@01D00E47.71533610

Georgios Ioannou

Dept. of Information & Telecommunication Systems & Services,

International Hellenic University

T +30-2310-807512

g.ioannou AT ihu.edu.gr

 

 

 

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