The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Stefan Winter <stefan.winter AT restena.lu>]

Hello,

we are aware that these things happen. As you state, we see it only on
some devices and only indeterministically. This makes it very hard to
trace. I've seen this working on the morning of one day and then not any
more on the same device and same day afternoon.

It is new information to me that this is specific for the Samsung builds
of Android.

Did you see it working deterministically on other Android devices? That
would be a clue; maybe it's Samsung's custom mods to stock Android that
get something wrong.

The other reports I've seen came from the the Czech Republic; but were
independent of the language chosen in the operating system. I'm still
suspecting some non-ASCII-makes-problems kind of issue but I can't
pinpoint my suspicion enough.

The much better workaround is: install the app, then go to
https://cat.eduroam.org with the system's built-in browser. Download the
configuration file from there. The file type and extension will make
sure(*) the device opens the file with the eduroam CAT app; then all the
discovery is not used at all.

For now, that's all I can say. If you find more supporting evidence, and
maybe anything that helps pinpointing this more deterministically then
that would be much appreciated.

Greetings,

Stefan Winter

(*) We've seen exceptions to this as well :-(

Am 01.02.2017 um 09:34 schrieb Georgios Ioannou:
> Hello,
> 
>  
> 
> My name is George and I am the eduroam CAT admin for my institution
> (International Hellenic University, Greece)
> 
>  
> 
> I have spotted an issue with the eduroam CAT Android app.
> 
> The issue’s appearance is somewhat stochastic but I can say that 9/10
> times that it happens, it would be on a Samsung mobile device (either
> mobile or tablet).
> 
>  
> 
> I install the app and try to configure the connection settings.
> 
> When I go to the 2^nd tab of the App (/Profiles/)//my institution does
> not appear neither at the /Nearby configs /nor through /Manual search/.
> 
> Screenshots attached.
> 
>  
> 
> I have given a temporary (unwanted) workaround to users, to configure
> the connection manually using the Android snap-in, although this is not
> good enough in terms of security. That leaves me with two questions.
> 
>  
> 
>  1. Is there a workaround with the Android app? Is it a known issue?
>  2. Assuming that the issue with the Android app persists, can I
>     instruct the users to download the certificate & settings through
>     the website and import the settings manually?
> 
>  
> 
> Thanks in advance,
> 
>  
> 
> cid:image001.jpg AT 01D00E47.71533610 <http://www.ihu.edu.gr/>
> 
>       
> 
> *Georgios Ioannou*
> 
> Dept. of Information & Telecommunication Systems & Services,**
> 
> International Hellenic University
> 
> T +30-2310-807512
> 
> g.ioannou AT ihu.edu.gr
>  
> <mailto:g.ioannou AT ihu.edu.gr>
> 
>  
> 
>  
> 
>  
> 


-- 
Stefan WINTER
Ingenieur de Recherche
Fondation RESTENA - Réseau Téléinformatique de l'Education Nationale et
de la Recherche
2, avenue de l'Université
L-4365 Esch-sur-Alzette

Tel: +352 424409 1
Fax: +352 422473

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