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Re: [[cat-users]] Windows installers unavailable?


Chronological Thread 
  • From: Stefan Winter <stefan.winter AT restena.lu>
  • To: Tomasz Wolniewicz <twoln AT umk.pl>, David Andrus <david_andrus AT byu.edu>, "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
  • Subject: Re: [[cat-users]] Windows installers unavailable?
  • Date: Fri, 23 Sep 2016 09:03:03 +0200
  • Openpgp: id=AD3091F3AB24E05F4F722C03C0DE6A358A39DC66; url=http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xC0DE6A358A39DC66

Hi,

also, David could you send me off-list the original file that failed? I
want to make sure we catch all kinds of oddities before they hit the end
user download (obviously).

Greetings,

Stefan Winter

Am 22.09.2016 um 22:45 schrieb Tomasz Wolniewicz:
> Hi David,
>
> It looks like the logo image causes the installer to fail. Admittedly
> this is a bug that we do not catch such an exception. Are you sure that
> the image has not been changed?
>
> The logo image is transformed on the fly and composed with eduroam
> logo to produce the graphics of the Windows installer. This fails and
> caused the whole thing to break down.
>
> Please upload the logo as a PNG or something simple :).
>
> Tomasz
>
>
>
> W dniu 22.09.2016 o 22:12, David Andrus pisze:
>> In the last 2 days our Windows installers have become unavailable.
>> All of our Mac installer, iOS, Android, and Linux installers are
>> downloadable but no Windows setups work. They’re green in the CAT
>> when I go to the installer fine tuning page, but if I try to download
>> them the page never gives me a file. If I do it from the CAT admin
>> interface I just get a blank page, if I do it as a “normal” user I get
>> to the download page but the file never downloads. This is happening
>> with Windows Vista, 7, 8, and 10. The rest of the profiles are there
>> and download without issue. Does anyone know why this would be
>> happening? I was able to download the 7 installer a couple days ago,
>> and have made no changes since then.
>>
>>
>> David Andrus
>> Network Product Manager
>> Brigham Young University
>> (801)422-0969 - Office
>> (385)312-7414 - Cell
>>
>>
>> To unsubscribe, send this message:
>> mailto:sympa AT lists.geant.org?subject=unsubscribe%20cat-users
>> Or use the following link:
>> https://lists.geant.org/sympa/sigrequest/cat-users
>
> --
> Tomasz Wolniewicz
>
> twoln AT umk.pl
> http://www.home.umk.pl/~twoln
>
> Uczelniane Centrum Informatyczne Information&Communication Technology
> Centre
> Uniwersytet Mikolaja Kopernika Nicolaus Copernicus University,
> pl. Rapackiego 1, Torun pl. Rapackiego 1, Torun, Poland
> tel: +48-56-611-2750 fax: +48-56-622-1850 tel kom.:
> +48-693-032-576
>
> To unsubscribe, send this message:
> mailto:sympa AT lists.geant.org?subject=unsubscribe%20cat-users
> Or use the following link:
> https://lists.geant.org/sympa/sigrequest/cat-users


--
Stefan WINTER
Ingenieur de Recherche
Fondation RESTENA - Réseau Téléinformatique de l'Education Nationale et
de la Recherche
2, avenue de l'Université
L-4365 Esch-sur-Alzette

Tel: +352 424409 1
Fax: +352 422473

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