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Re: [[cat-users]] Windows installer notification


Chronological Thread 
  • From: Stefan Winter <stefan.winter AT restena.lu>
  • To: David Andrus <david_andrus AT byu.edu>, "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
  • Subject: Re: [[cat-users]] Windows installer notification
  • Date: Fri, 23 Sep 2016 09:07:38 +0200
  • Openpgp: id=AD3091F3AB24E05F4F722C03C0DE6A358A39DC66; url=http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xC0DE6A358A39DC66

Hi again,

the message is meant to alert users which are /not/ from your
institution. E.g. if a guest comes to campus they might think they need
your installer (while they either need their own home university's or
are out of luck if they don't have an account).

Presenting this message early hopefully stops people running an
installer they shouldn't be running, and prevents config breakage.

BTW, they only see the second part " and the user group: Eduroam" if you
have set up more than one profile. Institutions often use profile names
such as "staff" "students" for different user groups with different
authentication mechanisms or policies, and then this extra level of
segmentation/warning makes sense too.

A profile name "eduroam" admittedly doesn't add much value. Maybe you
can choose a more meaningful name?

Greetings,

Stefan Winter

Am 22.09.2016 um 23:12 schrieb David Andrus:
> Now that I’ve got my Windows installers back (thanks again Tomasz!) I’ve
> got another question. As part of the installation process an alert
> window pops up that says “This installer will only work properly if you
> are a member of Brigham Young University and the user group: Eduroam”
>
> Is there any way to configure the installer through the CAT tool to not
> have that notification? That seems to me like it would be confusing to
> non-technical users and have them stop to wonder if they can really use
> it and probably generate a fair share of unnecessary helpdesk calls. I
> don’t know what other institutions are doing but we are allowing all
> faculty, staff, and students to make use of eduroam through our campus
> so this message has no benefit for our users.
>
>
> David Andrus
> Network Product Manager
> Brigham Young University
> (801)422-0969 - Office
> (385)312-7414 - Cell
>
>
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--
Stefan WINTER
Ingenieur de Recherche
Fondation RESTENA - Réseau Téléinformatique de l'Education Nationale et
de la Recherche
2, avenue de l'Université
L-4365 Esch-sur-Alzette

Tel: +352 424409 1
Fax: +352 422473

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