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Re: [cat-users] Issue: Adding new IDP admin failing to send email invitation


Chronological Thread 
  • From: Wendy Petersen <Wendy.Petersen AT canarie.ca>
  • To: "A.L.M.Buxey AT lboro.ac.uk" <A.L.M.Buxey AT lboro.ac.uk>, Stefan Winter <stefan.winter AT restena.lu>
  • Cc: "cat-users AT geant.net" <cat-users AT geant.net>
  • Subject: Re: [cat-users] Issue: Adding new IDP admin failing to send email invitation
  • Date: Fri, 14 Feb 2014 13:48:42 +0000
  • Accept-language: en-US
  • List-archive: <http://mail.geant.net/pipermail/cat-users/>
  • List-id: "The mailing list for users of the eduroam Configuration Assistant Tool \(CAT\)" <cat-users.geant.net>

Hi,

Thank you for your reply.

The email did end up getting through, but was significantly delayed
(almost 24 hrs). I emailed the user regarding the SPAM filter and will
provide an update when I hear back.

Regards,
Wendy

Wendy Petersen| Program Manager Canadian Access Federation|CANARIE Inc| 45
O'Connor St., Suite 500, Ottawa, ON K1P 1A4 |613-763-3898│www.canarie.ca





On 2014-02-14 4:27 AM,
"A.L.M.Buxey AT lboro.ac.uk"

<A.L.M.Buxey AT lboro.ac.uk>
wrote:

>Hi,
>
>> We get issue reports like this one (very) occasionally. Usually, it
>> turns out that the email WAS sent from our side, but discarded by spam
>> filters on the receiving end.
>
>we've seen this several times - often being marked as SPAM by some
>products
>(forefront seems to be the main culprit for Exchange systems).
>
>there is now an SPF record fr the sending system..
>
>however, I wonder if the following 2 issues dont help
>
>1) Reply and From arent the same:
>
>From: eduroam CAT Invitation System
><monitor AT eduroam.org>
>Reply-To:
>cat-users AT geant.net
>
>
>2) link to HTTP URL (rather than HTTPS)
>
>
>alan






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