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Re: [cat-users] Issue: Adding new IDP admin failing to send email invitation

From: A.L.M.Buxey AT lboro.ac.uk
To: Stefan Winter <stefan.winter AT restena.lu>
Cc: cat-users AT geant.net, Wendy Petersen <Wendy.Petersen AT canarie.ca>
Subject: Re: [cat-users] Issue: Adding new IDP admin failing to send email invitation
Date: Fri, 14 Feb 2014 09:27:23 +0000
List-archive: <http://mail.geant.net/pipermail/cat-users/>
List-id: "The mailing list for users of the eduroam Configuration Assistant Tool \(CAT\)" <cat-users.geant.net>

Hi,

> We get issue reports like this one (very) occasionally. Usually, it
> turns out that the email WAS sent from our side, but discarded by spam
> filters on the receiving end.

we've seen this several times - often being marked as SPAM by some products
(forefront seems to be the main culprit for Exchange systems).

there is now an SPF record fr the sending system..

however, I wonder if the following 2 issues dont help

1) Reply and From arent the same:

From: eduroam CAT Invitation System
<monitor AT eduroam.org>
Reply-To:
cat-users AT geant.net

2) link to HTTP URL (rather than HTTPS)

alan

[cat-users] Issue: Adding new IDP admin failing to send email invitation, Wendy Petersen, 02/12/2014
- Re: [cat-users] Issue: Adding new IDP admin failing to send email invitation, Stefan Winter, 02/14/2014
  - Re: [cat-users] Issue: Adding new IDP admin failing to send email invitation, A . L . M . Buxey, 02/14/2014
    - Re: [cat-users] Issue: Adding new IDP admin failing to send email invitation, Wendy Petersen, 02/14/2014