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[cat-users] Issue: Adding new IDP admin failing to send email invitation

From: Wendy Petersen <Wendy.Petersen AT canarie.ca>
To: "cat-users AT geant.net" <cat-users AT geant.net>
Subject: [cat-users] Issue: Adding new IDP admin failing to send email invitation
Date: Wed, 12 Feb 2014 16:24:14 +0000
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List-id: "The mailing list for users of the eduroam Configuration Assistant Tool \(CAT\)" <cat-users.geant.net>

Hello,

Below are the steps to re-create the issue:

login to eduroam CAT via CANARIE IDP; directed to CAT IdP Configuration Interface ( https://cat.eduroam.org/admin/overview_user.php?lang=en )
Click "Add/Remove Administrators" for St. Thomas University (note: I am currently acting as the admin for STU)
Enter email address for new administrator and click "Invite new administrator"
Message displayed:
- The invitation email was sent successfully.
Email not received by new administrator

Please advise how I should proceed. Are there any restrictions regarding the email address used? I have tried both <name>@stu.ca and <name>@hotmail.com

Regards,

Wendy

Wendy Petersen| Program Manager Canadian Access Federation|CANARIE Inc| 45 O'Connor St., Suite 500, Ottawa, ON K1P 1A4 |613-763-3898│www.canarie.ca

[cat-users] Issue: Adding new IDP admin failing to send email invitation, Wendy Petersen, 02/12/2014
- Re: [cat-users] Issue: Adding new IDP admin failing to send email invitation, Stefan Winter, 02/14/2014
  - Re: [cat-users] Issue: Adding new IDP admin failing to send email invitation, A . L . M . Buxey, 02/14/2014
    - Re: [cat-users] Issue: Adding new IDP admin failing to send email invitation, Wendy Petersen, 02/14/2014