The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Scott Armitage <S.P.Armitage AT lboro.ac.uk>]

On 10 Dec 2013, at 15:14, Andrew Taylor 
<a.taylor_2012 AT hotmail.co.uk>
 wrote:

> Hello,
> 
> I'm a student at Liverpool john moores university and I'm unable to 
> configure my computer to get onto eduroam. I have the updated window 8.1 
> software and it just wont connect. if there anything I can do??


You need to contact the IT support at Liverpool John Moores.  

However, from support cases I have seen at Loughborough some Windows 8.1 
devices seem to have poor wireless drivers which don’t like doing 802.1X / 
EAP.  I have seen cases were a device previously worked with Windows 8, is 
then updated to 8.1 and will no longer connect to eduroam.  Yet if you put a 
USB wireless dongle into the laptop it will connect to eduroam using the USB 
wireless adapter.  One device I did some debug on wouldn’t ACK the DHCP 
offer.  I could see from the debugging on the wireless controller it would 
authenticate and was offered a lease by the DHCP server, but would never ACK 
the offer.

Regards

Scott Armitage

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