The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Mike Dixson <m.dixson AT rave.ac.uk>]

Hi Stefan et al,

I'm made the change you suggested and double checked that the string is now a valid OID like string however I'm still getting the same error.

Thanks

Mike

On 28 August 2013 14:22, Stefan Winter <stefan.winter AT restena.lu> wrote:

Hi,

>> I've started working on the Configuration Assistant Tool set up for
>> Ravensbourne and have run into a little problem.
>> When running the tool for the profile I've set up on a Mac (Lion) the
>> user receives the error "no user identifier found in record", screenshot
>> attached.
>
> Um, our mailing list software seems to have eaten your attachment. Could
> you send it to me personally (stefan.winter AT restena.lu), along with the
> mobileconfig file?

With the screenshot and mobileconfig file, I was able to locate the
issue: If one does not set the "Profile Name" attribute, then the
mobileconfig file erroneously uses the empty string, making the OID-like
constructs that Apple mobileconfig uses invalid, like:

org.1x-config.eduroam.uk.ravensbourne..credential.0

for the first root CA (note the "nothing" between the two dots).

The intermediate fix is to edit the profile and set a profile name; the
more long-term one is a code fix to 1.0.3 to use a placeholder (like the
profile ID from the DB) to create apple-conformant strings.

It goes without saying that the Apple UI's error message is *totally*
meaningless and misleading. But well...

Please let me know if setting a profile name fixes the issue for you.

Greetings,

Stefan Winter

>
> Thanks!
>
> Stefan Winter
>
>>
>> I've been over the config to check for any errors and I cannot spot
>> anything.
>> The user enters the current username and password when prompted.
>>
>> Any thoughts?
>>
>> Screen Shot 2013-08-19 at 12.33.37.png
>>
>>
>> -- Project Manager (Networks)
>> Ravensbourne 6 Penrose Way, London, SE10 0EW
>> T: +442030403500
>> E: m.dixson AT rave.ac.uk <mailto:m.dixson AT rave.ac.uk>
>> W: www.rave.ac.uk <http://www.rave.ac.uk>
>>
>
>


--
Stefan WINTER
Ingenieur de Recherche
Fondation RESTENA - Réseau Téléinformatique de l'Education Nationale et
de la Recherche
6, rue Richard Coudenhove-Kalergi
L-1359 Luxembourg

Tel: +352 424409 1
Fax: +352 422473

--
Project Manager (Networks)

Ravensbourne 6 Penrose Way, London, SE10 0EW

T: +442030403500

E: m.dixson AT rave.ac.uk

W: www.rave.ac.uk

Attachment: eduroam-MacOS-Ravensbourne.mobileconfig
Description: Binary data