The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Stefan Winter <stefan.winter AT restena.lu>]

Hi,

>> I've started working on the Configuration Assistant Tool set up for
>> Ravensbourne and have run into a little problem.
>> When running the tool for the profile I've set up on a Mac (Lion) the
>> user receives the error "no user identifier found in record", screenshot
>> attached.
> 
> Um, our mailing list software seems to have eaten your attachment. Could
> you send it to me personally 
> (stefan.winter AT restena.lu),
>  along with the
> mobileconfig file?

With the screenshot and mobileconfig file, I was able to locate the
issue: If one does not set the "Profile Name" attribute, then the
mobileconfig file erroneously uses the empty string, making the OID-like
constructs that Apple mobileconfig uses invalid, like:

org.1x-config.eduroam.uk.ravensbourne..credential.0

for the first root CA (note the "nothing" between the two dots).

The intermediate fix is to edit the profile and set a profile name; the
more long-term one is a code fix to 1.0.3 to use a placeholder (like the
profile ID from the DB) to create apple-conformant strings.

It goes without saying that the Apple UI's error message is *totally*
meaningless and misleading. But well...

Please let me know if setting a profile name fixes the issue for you.

Greetings,

Stefan Winter

> 
> Thanks!
> 
> Stefan Winter
> 
>>
>> I've been over the config to check for any errors and I cannot spot
>> anything.
>> The user enters the current username and password when prompted.
>>
>> Any thoughts?
>>
>> Screen Shot 2013-08-19 at 12.33.37.png
>>
>>
>> -- Project Manager (Networks)
>> Ravensbourne 6 Penrose Way, London, SE10 0EW
>> T: +442030403500
>> E: 
>> m.dixson AT rave.ac.uk
>>  
>> <mailto:m.dixson AT rave.ac.uk>
>> W: www.rave.ac.uk <http://www.rave.ac.uk>
>>
> 
> 


-- 
Stefan WINTER
Ingenieur de Recherche
Fondation RESTENA - Réseau Téléinformatique de l'Education Nationale et
de la Recherche
6, rue Richard Coudenhove-Kalergi
L-1359 Luxembourg

Tel: +352 424409 1
Fax: +352 422473

Attachment: signature.asc
Description: OpenPGP digital signature