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Re: [cat-users] Windows 8 Installer Error


Chronological Thread 
  • From: Tomasz Wolniewicz <twoln AT umk.pl>
  • To: Tom Griffin <t.griffin AT sheffield.ac.uk>
  • Cc: cat-users AT geant.net
  • Subject: Re: [cat-users] Windows 8 Installer Error
  • Date: Wed, 28 Aug 2013 17:32:50 +0200
  • List-archive: <https://mail.geant.net/mailman/private/cat-users/>
  • List-id: "The mailing list for users of the eduroam Configuration Assistant Tool \(CAT\)" <cat-users.geant.net>

When you start it in the debug mode, you should see an info window telling you where the file is located.
The directory should be AppData\Local\Temp relatively to user's home directory
Tomasz


W dniu 28.08.2013 16:49, Tom Griffin pisze:
We don't see the problem every time. I just ran it three times using the same credentials and only saw the message once. I had the debug option enabled, where is the log file stored?

Thanks,
Tom


On 28 August 2013 14:52, Tomasz Wolniewicz <twoln AT umk.pl> wrote:
"Credentials installation problem" is not a huge problem, it just means that the user will have to type in the credentials during login. The profiles are installed correctly. Still I would prefer if it was not appearing.

  Do you see this problem consistently? If so you might want to try to run the installer from the command line with -debug=4 option and send me the resulting log file.

   Credentials are installed by an external utility. One possibility could be that the username or the password are somehow so special that this utility chokes on them. You could also try to see it things will go fine if you use some other "fake" password.

Yours
Tomasz

W dniu 2013-08-28 15:42, Tom Griffin pisze:
Hello,

We are seeing the following error when running CAT on some Windows 8 machines the first time. It appears to install the AES profile and this error is specifically regarding the TKIP profile (which isn't really required for our users anyway). Running the installer a second time will install the TKIP profile with no error.



Has this been seen elsewhere?

Many thanks,
Tom Griffin
Data Network Administrator
University of Sheffield

-- 
Tomasz Wolniewicz    
          twoln AT umk.pl        http://www.home.umk.pl/~twoln

Uczelniane Centrum Informatyczne   Information&Communication Technology Centre
Uniwersytet Mikolaja Kopernika     Nicolaus Copernicus University,
pl. Rapackiego 1, Torun               pl. Rapackiego 1, Torun, Poland
tel: +48-56-611-2750     fax: +48-56-622-1850       tel kom.: +48-693-032-576


-- 
Tomasz Wolniewicz    
  twoln AT umk.pl     http://www.umk.pl/~twoln

Uczelniane Centrum Informatyczne   Information&Communication
                                      Technology Centre
Uniwersytet Mikolaja Kopernika     Nicolaus Copernicus University,
pl. Rapackiego 1, Torun               pl. Rapackiego 1, Torun, Poland
tel: +48-56-611-2750  fax: +48-56-622-1850 tel kom.: +48-693-032-576

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