The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Tomasz Wolniewicz <address@concealed>]

Hi Dominic,

  I would suggest that you do the following:

from your CMD window run:

netsh wlan show profiles

you should delete eduroam-related ones. 

netsh wlan delete profile eduroam 

and probably there is also the other Pass-Point related one.

You could also do 

netsh wlan delete profile *

if there is nothing else useful there.

Then run CAT installer

Next do:

netsh wlan export profile eduroam

Then delete eduroam and do your own manual setup and export the profile again. This will give the you posiibility to compare both. The only things that CAT is installer does are:

1. install certificates unless already exist on the system

2. install the WLAN profile created on the basis of your settings in CAT

3. create and install user profile contains the credentials - but this step is not relevant - if omitted the system will just ask the user for credentials on first connection.

I hope this will help to debug the problem.

Yours

Tomasz

W dniu 26.01.2026 o 09:51, dominic.stalder (via cat-users Mailing List) pisze:

Hi Wenche

 

Thanks for your repsonse and you are right concerning WPA3, but based on a lot of recent tests on my side with Wi-Fi 6E and different OS’, Windows does handle this setting as follows:

 

Set to WPA2-Enterprise: at least WPA2-Enterprise is required on the SSID, but Windows will «upshift» to WPA3-Enterprise, if available on the SSID (important: the CAT eduroam installer puts «WPA2-Enterprise» as the default value when executed as well and it works on Wi-Fi 6E)

 

Set to WPA3-Enterprise: WPA3-Enterprise is required, Windows does not «downshift» to WPA2-Enteprise, if the SSID only propagates WPA2 à SSID association fails in this case

 

Hope to help someone with this hint.

 

Best regards

Dominic

 

Von: Wenche Backman-Kamila <address@concealed>
Datum: Montag, 26. Januar 2026 um 09:46
An: "address@concealed" <address@concealed>, "Stalder, Dominic (ID)" <address@concealed>
Betreff: Re: Question / SSID eduroam w/ and w/o CAT eduroam installer on Windows 11

 

Hi,

 

IIRC, Wi-Fi 6E requires WPA3, in the screenshot you seem to have WPA2. 

 

Regards,

 

Wenche

 

----

Wenche Backman-Kamila, Senior Network Specialist - wireless systems and services, CSC/Funet

P.O. Box 405 02101 Espoo, Finland, tel +358 9 457 2737

CSC is the Finnish IT Center for Science, www.csc.fi, e-mail: address@concealed

---

From: address@concealed <address@concealed> on behalf of dominic.stalder <address@concealed>
Sent: Friday, 23 January 2026 15.18
To: address@concealed <address@concealed>
Subject: [[cat-users]] Question / SSID eduroam w/ and w/o CAT eduroam installer on Windows 11

 

Dear cat users mailing list

 

I am in the middle of troubleshooting an eduroam problem on Windows 11. I myself are experienced on the networking side, but only have limited knowledge of Windows (11). Because I simply cannot find the root cause or a solution to the problem, I am taking the liberty of contacting this mailing list...

 

In short, the problem only occurs in combination with Wi-Fi 6E (6 GHz):

 

1. if I let the WLAN profile for eduroam be configured by the CAT eduroam installer, everything works perfectly and the client can authenticate against the SSID immediately

 

2. if I manually configure the WLAN profile for eduroam with EXACTLY the same settings as with the CAT eduroam installer (1), the client fails to authenticate against the SSID or «runs» into a Dot1X authentication timeout (does not send any credentials) respectively. Those are the settings implemented by the CAT eduroam installer for our eduroam profile and also configured manually (sorry, is in German only):

 

 

 

 

 

 

 

My question would be: am I missing an important configuration in Windows 11 OR what else does the CAT eduroam installer configure in Windows 11, so it works with our eduroam SSID on Wi-Fi 6E as well? Any idea or recommendation would be appreciated.

 

Thanks a lot in advance and best regards

Dominic

 

 

 

 

 

 

_________________________________

Universität Bern

Abteilung Informatikdienste

 

Dominic Stalder

Network Engineer

 

Hochschulstrasse 6

CH-3012 Bern

Tel. +41 (0)31 684 38 18

address@concealed

www.id.unibe.ch

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Tomasz Wolniewicz

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