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Re: [[cat-users]] Problems accessing eduroam - Huawei device


Chronological Thread 
  • From: Óscar Remírez De Ganuza Satrústegui <oscarrdg AT unav.es>
  • To: John Clarke <jrc49 AT cam.ac.uk>
  • Cc: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
  • Subject: Re: [[cat-users]] Problems accessing eduroam - Huawei device
  • Date: Tue, 16 Jan 2024 12:36:48 +0100

Hello everyone,

Since last geteduroam update we are having problems configuring eduroam on Xiaomi devices with MIUI firmware 12.5 and older.
It looks like it can not install the CA certificate.

We have also detected some problems with an Honor device. Not sure if it's related yet.

Anyone has notice also this problem? 

Thank you so much.

Regards,

On Mon, Jan 15, 2024 at 1:46 PM John Clarke <cat-users AT lists.geant.org> wrote:
Hi there,

I have been asked to report this issue to you by the University Information Services (UIS) team at Cambridge. I'm having issues trying to login to eduroam using the 'geteduroam app' on my Huawei mobile.

UIS know of at least one other report of a Huawei device having issues with the updated app, so it could be a related problem. They suspect this is an issue with the new version of the geteduroam app. If anyone has a workaround for the issue, please do let me know.

Best,

John


John Clarke (he/him)

Information Services Librarian | Engineering Library

Technology Libraries Team | Cambridge University Libraries

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--

Oscar Remírez de Ganuza Satrústegui
Technology and IT Operations
IT Services

T: +34 948425600 x803130
oscarrdg AT unav.es

Universidad de Navarra

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