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[[cat-users]] Installation of profile failed


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  • From: Thomas Brueckner <brueckner AT gea.mpg.de>
  • To: <cat-users AT lists.geant.org>
  • Subject: [[cat-users]] Installation of profile failed
  • Date: Tue, 12 Dec 2023 13:58:45 +0100

Hi,

I have some users (including me) that cannot install the eduroam cat profile on their Android cell phone.

Every time we get the messages: "All Profiles failed" and then the message that the user has to check the lock screen of the phone.

Changing the settings of this to pin or password or pattern have no effect. Also uninstallation and new installation of  app or profile bring no success.

Best

Thomas Brückner

--
IT Administrator
Max Planck Institute of Geoanthropology
(former Max Planck Institute for the Science of Human History)
Max-Planck-Institut für Geoanthropologie
(bisher Max-Planck-Institut für Menschheitsgeschichte)
IT Department
Kahlaische Strasse 10
07745 Jena
Tel: +49 3641 686 919
www.gea.mpg.de

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