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[[cat-users]] Error with downloading eduroam profile - troubleshooting please

From: Daniel Taylor <d.a.taylor AT uq.net.au>
To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
Subject: [[cat-users]] Error with downloading eduroam profile - troubleshooting please
Date: Wed, 13 Sep 2023 05:50:33 +0000
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Hi Team,

Trying to download “The University of Queensland” profile from the EduroamCAT app on a Pixel 6 phone running Android 13.

When I click on it though I get an error message saying “Configuration File Error” File access error. Try downloading profile again. The app then stops responding if I try to install.

UQ IT were unable to assist me further.

Could you please advise on next troubleshooting steps.

Thanks,

Daniel Taylor

Student at University of Queensland Australia

[[cat-users]] Error with downloading eduroam profile - troubleshooting please, Daniel Taylor, 09/13/2023
- <Possible follow-up(s)>
- Re: [[cat-users]] Error with downloading eduroam profile - troubleshooting please, Stefan Paetow, 09/13/2023
  - Re: [[cat-users]] Error with downloading eduroam profile - troubleshooting please, Jeremy Smith, 09/16/2023
    - Re: [[cat-users]] Error with downloading eduroam profile - troubleshooting please, Stefan Paetow, 09/16/2023
      - Re: [[cat-users]] Error with downloading eduroam profile - troubleshooting please, Martin Pauly, 09/18/2023