The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Tomasz Wolniewicz <twoln AT umk.pl>]

Could you please try it now? I have just run the new installer on both W10 and W11  and it seems fine

Tomasz

W dniu 13.09.2022 o 17:33, Bartlomiej Wieczorek (via cat-users Mailing List) pisze:

Hi,

 

I am writing in the name of The Royal Society (as we’re their IT support). Some time ago we’ve set up Eduroam for them and it was working fine. However, recently new users complained they can’t connect to the eduroam network on their laptop but can on the phone. Upon investigation it turned out that the installer for Windows 8+ doesn’t seem to be installing the profile at all, even though it finishes without errors – we’ve checked that both on Windows 10 and 11 machines, as admin and standard user. Upon decompressing the installer with 7zip and trying to run install script manually, we can see following errors:

 

Setting up wireless connection manually using old control panel works just fine and eduroam connects without issues. Problem seems to be somewhere inside these wireless profiles included in your installer. It also works fine on the Android phone using automatic installer, hence so far we’ve seen this issue only on Windows machines.

 

Kind regards,

 

                      Bartlomiej Wieczorek​
                    
                    
                      CoopSys
                    
                    
                      www.coopsys.net
                    
                    
                      020 7793 0395
                    
                    
                      
                        
                          
                            
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-- 
Tomasz Wolniewicz    
          twoln AT umk.pl        http://www.home.umk.pl/~twoln

Uniwersyteckie Centrum Informatyczne   Information&Communication Technology Centre
Uniwersytet Mikolaja Kopernika         Nicolaus Copernicus University,
pl. Rapackiego 1, Torun                pl. Rapackiego 1, Torun, Poland
            tel: +48-56-611-2750; tel kom.: +48-693-032-576