The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Bartlomiej Wieczorek <BartekW AT coopsys.net>]

Hi,

 

I have just downloaded fresh one and tested it again on Windows 10 and 11 machines – same result on each, it installs certificate but doesn’t instal network profiles. Manual attempt to install said profiles result in errors like shown previously. I reckon they must be generated in some wrong way for our specific configuration. I am not versed enough in it to see where the problem is exactly in these .xml files.

 

Kind regards,

 

 

Bartlomiej Wieczorek​

CoopSys

www.coopsys.net

020 7793 0395

Email Disclaimer: http://www.coopsys.net/confidential

From: Tomasz Wolniewicz <twoln AT umk.pl>
Sent: 14 September 2022 14:05
To: Bartlomiej Wieczorek <BartekW AT coopsys.net>; cat-users AT lists.geant.org
Subject: Re: [[cat-users]] Problems with Eduroam Windows profile installer

 

Could you please try it now? I have just run the new installer on both W10 and W11  and it seems fine

Tomasz

 

W dniu 13.09.2022 o 17:33, Bartlomiej Wieczorek (via cat-users Mailing List) pisze:

Hi,

 

I am writing in the name of The Royal Society (as we’re their IT support). Some time ago we’ve set up Eduroam for them and it was working fine. However, recently new users complained they can’t connect to the eduroam network on their laptop but can on the phone. Upon investigation it turned out that the installer for Windows 8+ doesn’t seem to be installing the profile at all, even though it finishes without errors – we’ve checked that both on Windows 10 and 11 machines, as admin and standard user. Upon decompressing the installer with 7zip and trying to run install script manually, we can see following errors:

 

Setting up wireless connection manually using old control panel works just fine and eduroam connects without issues. Problem seems to be somewhere inside these wireless profiles included in your installer. It also works fine on the Android phone using automatic installer, hence so far we’ve seen this issue only on Windows machines.

 

Kind regards,

 

Bartlomiej Wieczorek​

CoopSys

www.coopsys.net

020 7793 0395

Email Disclaimer: http://www.coopsys.net/confidential

 

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-- 

Tomasz Wolniewicz    

          twoln AT umk.pl        http://www.home.umk.pl/~twoln

Uniwersyteckie Centrum Informatyczne   Information&Communication Technology Centre

Uniwersytet Mikolaja Kopernika         Nicolaus Copernicus University,

pl. Rapackiego 1, Torun                pl. Rapackiego 1, Torun, Poland

            tel: +48-56-611-2750; tel kom.: +48-693-032-576

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