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cat-users - [[cat-users]] macOS wireless only - The ‘Wi-Fi Network’ payload could not be installed. The network interface could not be found.

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[[cat-users]] macOS wireless only - The ‘Wi-Fi Network’ payload could not be installed. The network interface could not be found.


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  • From: Daniele Albrizio <albrizio AT units.it>
  • To: "cat-users AT geant.net" <cat-users AT geant.net>
  • Subject: [[cat-users]] macOS wireless only - The ‘Wi-Fi Network’ payload could not be installed. The network interface could not be found.
  • Date: Thu, 10 Mar 2022 12:22:24 +0100

We have multiple reports from our users that out (university of trieste)
wireless/wired profile cannot be installed on
macOS devices without an ethernet network adapter resulting in an error:

- The ‘Wi-Fi Network’ payload could not be installed. The network interface
could not be found. -

We conducted a trial on two macOS 12.2 devices and were able to reproduce the
error only on devices that never seen an ethernet dongle connected.

Once you merely connect an ethernet dongle, even without ethernet link, the
OS creates an entry and the installer works perfectly.
Even without the dongle connected and after a reboot.

We prepared a remediation guide (in italian, sorry) here:

https://docu.units.it/dokuwiki/connect:wifi-apple-wired-incompatible

Hope it helps others in the same situation.

--
-------------------------------------------
Daniele Albrizio
Università degli Studi di Trieste | University of Trieste
Ufficio Reti di Ateneo | University Networks Office
Via Alfonso Valerio 12 - 34127 Trieste (Italy)
daniele.albrizio AT units.it
Tel. | Ph. +39 040 558 3319

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