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Re: [[cat-users]] Installer integrity check has failed - fixed by editing profile but making no changes


Chronological Thread  
  • From: Tomasz Wolniewicz <address@concealed>
  • To: Robert Franklin <address@concealed>, "address@concealed" <address@concealed>
  • Subject: Re: [[cat-users]] Installer integrity check has failed - fixed by editing profile but making no changes
  • Date: Fri, 19 Jul 2019 20:48:56 +0200

Such a situation may happen when something wrong happens during the
installer signing. I will try to locate the faulty installer and delete
it from the cache, the new one should be fine. Will let you know when
this is done.

Tomasz Wolniewicz


W dniu 19.07.2019 o 16:16, Robert Franklin pisze:
> Hello,
>
> We had a problem with our Windows 7 installer, first reported on 16th July
> (i.e. Tuesday) displaying an error dialog when run, stating:
>
> Installer integrity check has failed. Common causes include
> incomplete download and damaged media. Contact the
> installer's author to obtain a new copy.
>
> More information at:
> http://nsis.sf.net/NSIS_Error
>
> This error occurred each time it was downloaded and run, on multiple
> different machines (including ones with only the built in Windows
> anti-virus software, so I don't think any third party anti-virus software
> is to blame).
>
> We didn't have this issue with our Windows 10 installer (although the error
> will be displayed on Windows 10, if you mistakenly use the Windows 7
> installer on it).
>
>
> I found some emails from 23rd October 2017 saying this had happened in the
> past which suggested a corrupt version may have been downloaded.
>
> In our case, I went to the CAT page for the installer and edited the
> profile, made no changes but then saved it. After doing this, the
> downloads all succeed, on the same machines, with an installer that is 10kB
> larger (same as the previous report). My suspicion is that a corrupt
> installer was created and cached and editing the profile forced a rebuild -
> I don't think the client machine was to blame as all the affected machines
> are now working.
>
> I have a copy of the installer before and after it being fixed, if they're
> of interest - the last broken one downloaded at 14:51 BST (GMT+01) today
> (19th July - Friday) and the fixed one at 14:52. Are they of interest to
> investigate this or is it just a spurious problem?
>
> - Bob
>
>
--
Tomasz Wolniewicz
address@concealed http://www.home.umk.pl/~twoln

Uczelniane Centrum Informatyczne Information&Communication Technology Centre
Uniwersytet Mikolaja Kopernika Nicolaus Copernicus University,
pl. Rapackiego 1, Torun pl. Rapackiego 1, Torun, Poland
tel: +48-56-611-2750 fax: +48-56-622-1850 tel kom.: +48-693-032-576


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