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Re: [[cat-users]] Windows "Credential Installation Problem"


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  • From: Tomasz Wolniewicz <twoln AT umk.pl>
  • To: Alberto Martínez Setién <alberto.martinez AT deusto.es>
  • Cc: cat-users AT lists.geant.org
  • Subject: Re: [[cat-users]] Windows "Credential Installation Problem"
  • Date: Mon, 25 Mar 2019 13:00:51 +0100




Wiadomość napisana przez Alberto Martínez Setién <alberto.martinez AT deusto.es> w dniu 25.03.2019, o godz. 12:13:

Hi Tomasz,

There is one case where credentials installation went fine and the other where it failed. Is this how you observe it in the interlace?

Yes, one log was produced using a 2018 CAT .exe, the other using a recently downloaded CAT .exe. Those tests were made using the same credentials.
Using the new CAT .exe the credential installation error message pops up.
On tnie case this looks like a different bug. 

In the case of the failed installation, is it possible that the password contains the ampersand character? If so then it is known and will be fixed in the 2.0.1 update which will appear in April.

I reviewed that thread but no ampersand was used here. And all our passwords are restricted to ASCII 32-126 characters.
The password is installed via an xml profile. Characters like the ampersand could make the xml become invalid, if you could take a look at that password from this perspective, perhaps you could guess the reason. The ampersand is an obvious case, but perhaps thee is something else I did not think about?

Even when the credentials installation fails, the user should still be able to connect to eduroam - Windows should pop up the credentials prompt and ten save the credentials properly.

That is nice but our users take this issue as an error. Could the pop-up message be a bit more verbose?
You means something that would say that this failed but you will be able to use eduroam  anyway? I guess we could make the message better.
 

Also.. what is that "C:\WINDOWS\sysnative" path? It seems that "sysnative" should be something like "System32" instead.
Sysnative is a Windows trick, it I a hidden link that will point to the right place.
Tomasz




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