The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Stefan Winter <stefan.winter AT restena.lu>]

Hello,

> Now, suddenly, it works though I'm not sure why ?! 
> 
> It still didn't work after I brutally stopped the Trend Micro anti-virus
> executable from running.   But suddenly, when I came to my Lab., now,
> clicking
> on the executable that I downloaded before suddenly works !   And going
> to cat.eduroam.org to download new executable would also work.
> 
> Strangely, it didn't work yesterday when I tried to install
> eduroam-W7-BNL.exe at my Lab. and also tried to install it at home this
> morning.  All efforts have failed.
> 
> But suddenly, I can install it (eduroam-W7-BNL.exe) now, even the
> Trend-Micro (and others) anti-virus software are all running.   Very
> strange !    ( It's like that
> there is a timestamp for that executable to start working or anything
> like that ??? ... )

Well, the executable has an EV Code Signing Signature on it which makes
Windows consider the installer more trusted than unsigned software, and
that signature naturally comes with a timestamp.

The time keeping on our server for signature generation looks correct;
so maybe your local time on the Windows 7 machine is "way off"?

This could indeed explain why the executable doesn't get very far on
your machine. And the remedy is ... keep your clock halfways accurate :-)

Greetings,

Stefan Winter

> 
> Kin
> 
> On 03/14/2017 09:23 AM, Stefan Winter wrote:
>> Hi,
>>
>> well, if you are snowed in and have time to kill: you could rename the
>> .exe file to something that does not contain BNL? Just stabbing in the
>> dark (because as you reported an installer for another inst on the same
>> machine can be started - so it must be a very basic problem).
>>
>> Greetings,
>>
>> Stefan Winter
>>
>> Am 14.03.2017 um 14:18 schrieb Yip, Kin:
>>> Hi Stefan,
>>>
>>> Our Lab. just announced the availability of "eduroam" yesterday and our 
>>> Lab. is closed this morning due to the snow.
>>> So, I'm probably one of the 1st to try and I've complained to the 
>>> helpdesk yesterday evening but of course nobody has worked on it yet.  
>>>
>>> I've just logged to a Windows 7 desktop (which doesn't have WIFI) in my 
>>> Lab. (through Remote Desktop Connection).  And voila, it has exactly the 
>>> same problem.   So, it's not just my laptop !  The problem is probably
>>> some peculiar Lab. security setting ... I wonder what that's ....
>>>
>>> Kin
>>>
>>> -----Original Message-----
>>> From: Stefan Winter 
>>> [mailto:stefan.winter AT restena.lu]
>>>  
>>> Sent: Tuesday, March 14, 2017 9:03 AM
>>> To: Yip, Kin 
>>> <kinyip AT bnl.gov>;
>>>  Tomasz Wolniewicz 
>>> <twoln AT umk.pl>;
>>>  
>>> cat-users AT lists.geant.org
>>> Subject: Re: [[cat-users]] Can't install "eduroam-W7-BNL.exe"
>>>
>>> Hello,
>>>
>>>> The log entry in the Lab's "Trend Micro" only has some regular "scan 
>>>> entries" . nothing for this.
>>>>
>>>> I've just tried to download and run the installer for another 
>>>> institute
>>>> (Adelphi) and it works (that the "Welcome to the eduroam installer"
>>>>
>>>> pop up and I can "Next". until it invites to type username/password .).
>>>>
>>>> So, the problem is only for the executable for out Lab. (BNL) !
>>> This is indeed a strange symtomatic.
>>>
>>> Do you have access to another Windows 7 machine? Does the installer work 
>>> there?
>>>
>>> Do your colleagues (with Win 7 computers) have similar problems, or is it 
>>> just your very own machine for this specific BNL installer that has these 
>>> problems?
>>>
>>> Greetings,
>>>
>>> Stefan Winter
>>>
>>> --
>>> Stefan WINTER
>>> Ingenieur de Recherche
>>> Fondation RESTENA - Réseau Téléinformatique de l'Education Nationale et 
>>> de la Recherche 2, avenue de l'Université
>>> L-4365 Esch-sur-Alzette
>>>
>>> Tel: +352 424409 1
>>> Fax: +352 422473
>>>
>>> PGP key updated to 4096 Bit RSA - I will encrypt all mails if the 
>>> recipient's key is known to me
>>>
>>> http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xC0DE6A358A39DC66
>>>
>>
> 
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-- 
Stefan WINTER
Ingenieur de Recherche
Fondation RESTENA - Réseau Téléinformatique de l'Education Nationale et
de la Recherche
2, avenue de l'Université
L-4365 Esch-sur-Alzette

Tel: +352 424409 1
Fax: +352 422473

PGP key updated to 4096 Bit RSA - I will encrypt all mails if the
recipient's key is known to me

http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xC0DE6A358A39DC66

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