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Re: [[cat-users]] Can't install "eduroam-W7-BNL.exe"


Chronological Thread 
  • From: Tomasz Wolniewicz <twoln AT umk.pl>
  • To: "Yip, Kin" <kinyip AT bnl.gov>, "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
  • Subject: Re: [[cat-users]] Can't install "eduroam-W7-BNL.exe"
  • Date: Tue, 14 Mar 2017 08:00:20 +0100

Hello,
 this is most likely an antivirus blocking execution of files downloaded from the Internet.
When you access the CAT installer, the download happens automatically, but on the screen you also see a link to the download. You might try to right-click this link and then save the file in some location of your choice and try run from there.
Yours
Tomasz



W dniu 2017-03-14 o 02:14, Yip, Kin pisze:

Hi,

 

I am a physicist from the Brookhaven National Lab.  Our Lab. has just tried to introduce “Eduroam”.

 

I've had "administrative privilege" for my BNL laptop (Windows 7) and I've installed many software.

 

After reading the instructions, I went to https://cat.eduroam.org/  to try to set up the eduroam profiles on your computer.

 

After I chose “Brookhaven National Laboratory”,  I got to download the file

 

eduroam-W7-BNL.exe    .

 

But when I tried to run,  it'd pop up an Error message :

“ Windows cannot access the speicified device, path, or file.  You may not have the appropriate permissions to access the item.”

 

I attach the screenshot (in .jpg picture).   Even if I right-click and "Run as Administrator", it still gives the same error !!

 

( The file seems a bit strange as it’s kind of hidden and may disappear after a little while. )

 

Can you please let me know what I can do ???

 

Kin

 

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-- 
Tomasz Wolniewicz    
          twoln AT umk.pl        http://www.home.umk.pl/~twoln

Uczelniane Centrum Informatyczne   Information&Communication Technology Centre
Uniwersytet Mikolaja Kopernika     Nicolaus Copernicus University,
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