The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Jose Manuel Macias Luna <jmanuel.macias AT rediris.es>]

Hi Carlos,

  does the problem only occurs when you are at UNED (I see their SSIDs
in the list so I guess you could be in an UNED location or nearby)? or
did you also try to connect from an UCM hotspot with the same result?

Could you please also contact with the UCM support address? Even in the
case this could be a problem related to the CAT installer, it would be
good for them to make some tests. This is their support address:

        
caussii AT pas.ucm.es


Regards,

Jose Manuel.


On 10/9/15 11:34, Carlos González-Cela wrote:
> I sent you a video with the process. 
> After installing the program (downloaded
> from https://cat.eduroam.org/?lang=es) appears that window but doesn't
> work and is imposible to connect to the eduroam wifi, with any account.
> 
> 2015-09-09 14:32 GMT+02:00 Stefan Winter 
> <stefan.winter AT restena.lu
> <mailto:stefan.winter AT restena.lu>>:
> 
>     Hello,
> 
>     > I didnt have any problem with the installation
> 
>     That is good to know for a start.
> 
>     > and i don t have any
>     > other problem with my wifi conection it´s just with eduroam. I guess
>     > that is some problem with the certificate that it´s instal because it
>     > never runs a window to log on, the window that appears look like a MS
>     > windows but that one doesnt solve anything.
> 
>     I don't know what window you are talking about. There shouldn't be any -
>     you enter username and password during the initial installation; from
>     then on, it is saved and you log in automatically.
> 
>     If you could make a screenshot of that "almost MS" windows, that would
>     be really helpful.
> 
>     > I only tried to connect with my student mail but doesnt work.
> 
>     Well, trying the general internet would help diagnose the problem as
>     well.
> 
>     Greetings,
> 
>     Stefan Winter
> 
>     >
>     > 2015-09-09 8:16 GMT+02:00 Stefan Winter 
> <stefan.winter AT restena.lu
>  
> <mailto:stefan.winter AT restena.lu>
>     > 
> <mailto:stefan.winter AT restena.lu
>  
> <mailto:stefan.winter AT restena.lu>>>:
>     >
>     >     Hello,
>     >
>     >     > I' ve been years working with eduroam. I have new windows 10 and
>     >     > installing software from the web eduroam cat. After all PC 
> doesn't connect
>     >     >
>     >     > It asks me for user and pass but doesn't work university mail 
> or PC users.
>     >     >
>     >     > I can't imagine what its de problem.
>     >
>     >     Nor can we - your description of the error is not detailed enough 
> to be
>     >     able to figure out what may be wrong.
>     >
>     >     Were there any errors during the installation of the Windows 10 
> CAT
>     >     installer, or did it run smoothly?
>     >
>     >     If it ran smoothly, can you connect to the internet in general? 
> Or does
>     >     no web site at all work? In your problem description, you only 
> described
>     >     access to the university mail system and - "PC users"? Did you try
>     >     something like a "Network Neighborhood" LAN search for other PCs?
>     >
>     >     Greetings,
>     >
>     >     Stefan Winter
>     >
>     >     --
>     >     Stefan WINTER
>     >     Ingenieur de Recherche
>     >     Fondation RESTENA - Réseau Téléinformatique de l'Education 
> Nationale et
>     >     de la Recherche
>     >     6, rue Richard Coudenhove-Kalergi
>     >     L-1359 Luxembourg
>     >
>     >     Tel: +352 424409 1 <tel:%2B352%20424409%201>
>     <tel:%2B352%20424409%201>
>     >     Fax: +352 422473 <tel:%2B352%20422473> <tel:%2B352%20422473>
>     >
>     >     PGP key updated to 4096 Bit RSA - I will encrypt all mails if the
>     >     recipient's key is known to me
>     >
>     >   
>      http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xC0DE6A358A39DC66
>     >
>     >
>     >
>     >
>     > --
>     >
>     >
>     >
>     >
>     > Carlos González-Cela
> 
> 
>     --
>     Stefan WINTER
>     Ingenieur de Recherche
>     Fondation RESTENA - Réseau Téléinformatique de l'Education Nationale et
>     de la Recherche
>     6, rue Richard Coudenhove-Kalergi
>     L-1359 Luxembourg
> 
>     Tel: +352 424409 1 <tel:%2B352%20424409%201>
>     Fax: +352 422473 <tel:%2B352%20422473>
> 
>     PGP key updated to 4096 Bit RSA - I will encrypt all mails if the
>     recipient's key is known to me
> 
>     http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xC0DE6A358A39DC66
> 
> 
> 
> 
> -- 
> 
> 
> 
> 
> Carlos González-Cela