The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Kieran Denton <kdenton AT brookes.ac.uk>]

Hi Gareth,

I've tried in on a Galaxy S5 running Android 5.0 and a Galaxy Note 2 running Android 4.4

Both have the same issue.

The weird thing is that both clicking the link from within the app and clicking the link on the cat website just download it.

It's after the download that I get the error when trying to open the file.

Either selecting it from the menu bar or through 'My Files' returns the same message.

Thanks,

Kieran

Kieran Denton

Technical Analyst - Client Device Development

Oxford Brookes Information solutions(OBIS)

Oxford Brookes University

On 21 July 2015 at 11:20, Ayres G.J. <g.j.ayres AT swansea.ac.uk> wrote:

Hi,

 

Sounds like the android device you have is not matching the intent-filter for *.eap-config files.

 

If you browse to the android config download from the android device, it shouldn’t download it, but rather just open the app.

However, the internal discovery in the app should download it.

 

What device, and android version is it?

Can you also confirm you are using the native ‘Downloads’ app, and not any other app like ‘My Files’ that comes with Samsung devices?

 

Thanks,

Gareth.

 

From: Kieran Denton [mailto:kdenton AT brookes.ac.uk]
Sent: 21 July 2015 10:36
To: cat-users AT geant.net
Subject: [cat-users] Android display 'Can't open file' after downloading config from cat.eduroam.org

 

Hi there,

 

First off, sorry if this has already been covered but...

 

I'm trying to use the Android eduroam CAT app with profiles downloaded from cat.eduroam.org and profiles downloaded from within the app but everytime I click on the file from in the 'Downloads' folder I get a message saying 'Can't open file'

 

The app doesn't pick up on it either.

 

What am I doing wrong?

 

Thanks,

Kieran

Kieran Denton

Technical Analyst - Client Device Development

Oxford Brookes Information solutions(OBIS)

Oxford Brookes University