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cat-users - [cat-users] problem to access eduroam CAT administration interface for institution in eduGAIN [Support technique RENATER - Mobilité #39545]

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[cat-users] problem to access eduroam CAT administration interface for institution in eduGAIN [Support technique RENATER - Mobilité #39545]


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  • From: "Christian Trinh via RT" <support AT renater.fr>
  • To: cat-users AT geant.net
  • Subject: [cat-users] problem to access eduroam CAT administration interface for institution in eduGAIN [Support technique RENATER - Mobilité #39545]
  • Date: Mon, 03 Nov 2014 16:30:01 +0100
  • List-archive: <http://mail.geant.net/pipermail/cat-users/>
  • List-id: "The mailing list for users of the eduroam Configuration Assistant Tool \(CAT\)" <cat-users.geant.net>

Hello, thanks for your help. Could you please also check the same problem reported by the adminsitrators from two other universities : - Université de Technologie de Troyes (invitation email with a token sent to arthur.ebel AT utt.fr) - Université de Bordeaux (invitation email with a token sent to pascal.bonnet AT u-bordeaux.fr) Le Lun 03 Nov 2014 16:22:04, twoln AT umk.pl a écrit : > I confirm that we got this. > Will investigate. > Tomasz > > W dniu 2014-11-03 16:11, Christian Trinh via RT pisze: > > Hello, the university "Université de Nice-Sophia Antipolis - UNICE" is > > participating in eduGAIN, and has requested an entry in eduroam CAT. > > We (RENATER) found this university eligible for the eduroam CAT > > service and we followed the process through the portal > > (cat.eduroam.org) in order to sent to their administrator > > (Richard.Manas AT unice.fr) an invitation email with a token. This > > contact followed the supplied link with the token to log into the > > eduroam CAT administration interface, but encountered an error > > (cat_error.png attached) that he already (on October 23) reported to > > your support but he didn't get any response. Could you please check > > this problem. -- Kind regards, > > ----------------------------------------------------------------- > > Christian TRINH Production des Services aux Utilisateurs (PSU) / > > Support technique Services operations & support / Customers technical > > support Réseau National de Télécommunications pour la Technologie, > > l'Enseignement et la Recherche Tel: +33 (0) 1 53 94 20 46 | GIP > > RENATER Fax: +33 (0) 1 53 94 20 41 | 23-25 rue Daviel E-mail: > > support-reseau AT support.renater.fr | 75013 PARIS http://www.renater.fr > > | FRANCE ----------------------------------------------------------------- > -- Kind regards, ----------------------------------------------------------------- Christian TRINH Production des Services aux Utilisateurs (PSU) / Support technique Services operations & support / Customers technical support Réseau National de Télécommunications pour la Technologie, l'Enseignement et la Recherche Tel: +33 (0) 1 53 94 20 46 | GIP RENATER Fax: +33 (0) 1 53 94 20 41 | 23-25 rue Daviel E-mail: support-reseau AT support.renater.fr | 75013 PARIS http://www.renater.fr | FRANCE -----------------------------------------------------------------



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