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Re: [cat-users] [Support technique RENATER - Mobilité #39545] problem to access eduroam CAT administration interface for institution in eduGAIN

From: "Tomasz Wolniewicz via RT" <support AT renater.fr>
To: cat-users AT geant.net
Subject: Re: [cat-users] [Support technique RENATER - Mobilité #39545] problem to access eduroam CAT administration interface for institution in eduGAIN
Date: Mon, 03 Nov 2014 16:22:05 +0100
List-archive: <http://mail.geant.net/pipermail/cat-users/>
List-id: "The mailing list for users of the eduroam Configuration Assistant Tool \(CAT\)" <cat-users.geant.net>

I confirm that we got this.
Will investigate.
Tomasz

W dniu 2014-11-03 16:11, Christian Trinh via RT pisze:

Hello, the university "Université de Nice-Sophia Antipolis - UNICE" is participating in eduGAIN, and has requested an entry in eduroam CAT. We (RENATER) found this university eligible for the eduroam CAT service and we followed the process through the portal (cat.eduroam.org) in order to sent to their administrator (Richard.Manas AT unice.fr) an invitation email with a token. This contact followed the supplied link with the token to log into the eduroam CAT administration interface, but encountered an error (cat_error.png attached) that he already (on October 23) reported to your support but he didn't get any response. Could you please check this problem. -- Kind regards, ----------------------------------------------------------------- Christian TRINH Production des Services aux Utilisateurs (PSU) / Support technique Services operations & support / Customers technical support Réseau National de Télécommunications pour la Technologie, l'Enseignement et la Recherche Tel: +33 (0) 1 53 94 20 46 | GIP RENATER Fax: +33 (0) 1 53 94 20 41 | 23-25 rue Daviel E-mail: support-reseau AT support.renater.fr | 75013 PARIS http://www.renater.fr | FRANCE -----------------------------------------------------------------

-- 
Tomasz Wolniewicz    
          twoln AT umk.pl        http://www.home.umk.pl/~twoln

Uczelniane Centrum Informatyczne   Information&Communication Technology Centre
Uniwersytet Mikolaja Kopernika     Nicolaus Copernicus University,
pl. Rapackiego 1, Torun               pl. Rapackiego 1, Torun, Poland
tel: +48-56-611-2750     fax: +48-56-622-1850       tel kom.: +48-693-032-576

[cat-users] [Support technique RENATER - Mobilité #39545] problem to access eduroam CAT administration interface for institution in eduGAIN, Christian Trinh via RT, 11/03/2014
- Re: [cat-users] [Support technique RENATER - Mobilité #39545] problem to access eduroam CAT administration interface for institution in eduGAIN, Tomasz Wolniewicz, 11/03/2014
  - Re: [cat-users] [Support technique RENATER - Mobilité #39545] problem to access eduroam CAT administration interface for institution in eduGAIN, Tomasz Wolniewicz via RT, 11/03/2014
  - Message not available
    - [cat-users] problem to access eduroam CAT administration interface for institution in eduGAIN [Support technique RENATER - Mobilité #39545], Christian Trinh via RT, 11/03/2014
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        Re: [cat-users] Fwd: problem to access eduroam CAT administration interface for institution in eduGAIN [Support technique RENATER - Mobilité #39545], Dubravko Vončina via RT, 11/04/2014