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[cat-users] [Support technique RENATER - Mobilité #39545] problem to access eduroam CAT administration interface for institution in eduGAIN

From: "Christian Trinh via RT" <support AT renater.fr>
To: cat-users AT geant.net
Subject: [cat-users] [Support technique RENATER - Mobilité #39545] problem to access eduroam CAT administration interface for institution in eduGAIN
Date: Mon, 03 Nov 2014 16:11:46 +0100
List-archive: <http://mail.geant.net/pipermail/cat-users/>
List-id: "The mailing list for users of the eduroam Configuration Assistant Tool \(CAT\)" <cat-users.geant.net>

Hello,

the university "Université de Nice-Sophia Antipolis - UNICE" is participating in eduGAIN,
and has requested an entry in eduroam CAT. We (RENATER) found this university eligible for the 
eduroam CAT service and we followed the process through the portal (cat.eduroam.org) in order to 
sent to their administrator (Richard.Manas AT unice.fr) an invitation email with a token.
This contact followed the supplied link with the token to log into the eduroam CAT administration 
interface, but encountered an error (cat_error.png attached) that he already (on October 23) 
reported to your support but he didn't get any response. Could you please check this problem.





-- 
Kind regards,

-----------------------------------------------------------------
Christian TRINH

Production des Services aux Utilisateurs (PSU) / Support technique
Services operations & support / Customers technical support

            Réseau National de Télécommunications
     pour la Technologie, l'Enseignement et la Recherche

Tel:    +33 (0) 1 53 94 20 46                 |  GIP RENATER
Fax:    +33 (0) 1 53 94 20 41                 |  23-25 rue Daviel
E-mail: support-reseau AT support.renater.fr     |  75013 PARIS
http://www.renater.fr                         |  FRANCE
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[cat-users] [Support technique RENATER - Mobilité #39545] problem to access eduroam CAT administration interface for institution in eduGAIN, Christian Trinh via RT, 11/03/2014
- Re: [cat-users] [Support technique RENATER - Mobilité #39545] problem to access eduroam CAT administration interface for institution in eduGAIN, Tomasz Wolniewicz, 11/03/2014
  - Re: [cat-users] [Support technique RENATER - Mobilité #39545] problem to access eduroam CAT administration interface for institution in eduGAIN, Tomasz Wolniewicz via RT, 11/03/2014
  - Message not available
    - [cat-users] problem to access eduroam CAT administration interface for institution in eduGAIN [Support technique RENATER - Mobilité #39545], Christian Trinh via RT, 11/03/2014
      - Message not available
        
        Message not available
        
        Re: [cat-users] Fwd: problem to access eduroam CAT administration interface for institution in eduGAIN [Support technique RENATER - Mobilité #39545], Dubravko Vončina via RT, 11/04/2014