The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

["Tom Ivar Myren" <tom.myren AT uninett.no>]

I agree. 

Couldn’t the installer both have text saying realm must be part of the
username and in addition add realm if @ is missing? 

At NTNU they do accept just the username locally, partly solved using
XpressConnect.

Of course they have a few cases where users cannot roam, which they fear
might increase if CAT cannot force realm into username. 

 

And, yes they should change their practice anyway…

 

/Tom  

 

 

From: Alan Buxey 
[mailto:A.L.M.Buxey AT lboro.ac.uk]
 
Sent: 29. januar 2014 14:05
To: Tomasz Wolniewicz; 
cat-users AT geant.net
Subject: Re: [cat-users] FW: CAT

 

I'd the tool can do it then it should do it (imho). Yes, there are issues
when user faces the supplicant directly or uses a system not supported but
that is true for other tools too... and experience shows that most users
seem to just run the setup tool again. ... and again. . Whenever they face a
issue (which is a big problem when they are at a remote site and think they
can use setup there because it's eduroam still .... No matter what the text
on the sites setup pages says). User education is a must... but engaging
with them in this current phase of technology and IT is problematic.

Alan 
-- 
Sent from my Android device with K-9 Mail. Please excuse my brevity.

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