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Re: [cat-users] FW: CAT

From: Alan Buxey <A.L.M.Buxey AT lboro.ac.uk>
To: Tomasz Wolniewicz <twoln AT umk.pl>,cat-users AT geant.net
Subject: Re: [cat-users] FW: CAT
Date: Wed, 29 Jan 2014 13:04:44 +0000
List-archive: <http://mail.geant.net/pipermail/cat-users/>
List-id: "The mailing list for users of the eduroam Configuration Assistant Tool \(CAT\)" <cat-users.geant.net>

I'd the tool can do it then it should do it (imho). Yes, there are issues when user faces the supplicant directly or uses a system not supported but that is true for other tools too... and experience shows that most users seem to just run the setup tool again. ... and again. . Whenever they face a issue (which is a big problem when they are at a remote site and think they can use setup there because it's eduroam still .... No matter what the text on the sites setup pages says). User education is a must... but engaging with them in this current phase of technology and IT is problematic.

Alan
--
Sent from my Android device with K-9 Mail. Please excuse my brevity.

[cat-users] FW: CAT, Tom Ivar Myren, 01/29/2014
- Re: [cat-users] FW: CAT, Tomasz Wolniewicz, 01/29/2014
  - Re: [cat-users] FW: CAT, Alan Buxey, 01/29/2014
    - Re: [cat-users] FW: CAT, Tom Ivar Myren, 01/29/2014
      - Re: [cat-users] FW: CAT, Stefan Winter, 01/29/2014
        
        Re: [cat-users] FW: CAT, Tomasz Wolniewicz, 01/29/2014
        
        Re: [cat-users] FW: CAT, Tom Ivar Myren, 01/30/2014