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[Alberto Martínez <alberto_martinez AT deusto.es>]

Hi Stefan.

 

I'm trying to understand what was "wiped" then? I.e. I read that you
previously had

- a logo
- profiles
- statistics
- CA certs

and all of that continued to exist after your attempt to upload the SVG?

So, what was *deleted* really?

Yes. Maybe "wiped" is not the word. In my defense, I was still in shock :S

What was missing:

- Geolocalization

- Help Desk settings

- Server cert CN

- Inst names

Profiles were of no use since server CN name was missing.

> I retried to upload the SVG logo in order to check if that was the
> problem, but just got uploaded with no further issue. After that, a
> spanish NREN administrator reportedly changed the institution name and
> somehow, geolocation (but not the correct one) and some other attributes
> were back.
>
> Should I configure again the institution? Is it possible to restore the
> configuration?

So, during that first attempt, the inst names got lost (you can BTW
re-set them yourself, you do not need federation operator assistance for
that)

He just did that on his own. I wanted to leave the inst as it became for you to witness.

 

Could you send me a copy of the SVG in private mail?

It is not a secret logo :)
https://cat.eduroam.org/user/cat_back.php?action="sendLogo&id=28
 

I will have to find a way to reproduce this; which sounds difficult as
you write a second attempt worked as expected?

This is a strange incident...

Indeed. I didn't have much hope about this bug being resolved soon so I did setup the inst again for our users' sake.

--

Alberto Martínez Setién
Servicio Informático
Universidad de Deusto
Avda. de las Universidades, 24
48007 - Bilbao (SPAIN)
Phone:  +34 - 94 413 90 00 Ext 2684
Fax:    +34 - 94 413 91 01