An open discussion list for topics related to the geteduroam service

[Paul Dekkers <paul.dekkers AT surf.nl>]

Hi,

That's odd. I can't explain right away, but we'll look into this,

Meanwhile the alternative would be to download the .eap-config files 
from your portal or CAT, and load them via the file-association into the 
Apps. But of course the discovery should just work!

Regards,
Paul


On 05/12/2024 09:56, "Phil Turner" (via geteduroam Mailing List) wrote:
> geteduroam has recently stopped finding our ('Birmingham Newman
> University') institution profiles. Our profiles are still on
> cat.eduroam.org and I haven't made any changes to them for at
> least a year, might something have been tightened up recently
> that makes the existing ones no longer valid?
>
> A colleague tested with the following devices:
>
> Samsung S24 Ultra running Android 14 (One UI 6.1) with eduroam
> App Version 2.0.1(1926) using full 5G Data
> Google Pixel 7a running Android 15 with eduroam App Version
> 2.0.1(1926) using Wi-Fi
>
> Details of what occurs:
>
> After downloading the geteduroam app from the Google Play Store,
>
> they searched for 'Birmingham Newman University' and clicked on
> the relevant option. From there, it displays an error with a
> header "Cannot complete request" with a message saying "Unable
> to resolve profile configuration. Please check your connection
> and try again".
>
> If you press OK on the pop-up that comes up, it takes you into
> the Profiles section, but does not display the two options that
> are normally there. If you press the connect button, it does not
> do anything.
>
> The Google Pixel was already set up on eduroam using their staff
> email, and has not affected the profile that is already
> installed. However, the S24 has never been put on eduroam before
> and does not have the profile.