An open discussion list for topics related to the geteduroam service

["Phil Turner" <p.turner AT newman.ac.uk>]

geteduroam has recently stopped finding our ('Birmingham Newman 
University') institution profiles. Our profiles are still on 
cat.eduroam.org and I haven't made any changes to them for at 
least a year, might something have been tightened up recently 
that makes the existing ones no longer valid?  

A colleague tested with the following devices:

Samsung S24 Ultra running Android 14 (One UI 6.1) with eduroam 
App Version 2.0.1(1926) using full 5G Data
Google Pixel 7a running Android 15 with eduroam App Version 
2.0.1(1926) using Wi-Fi

Details of what occurs:

After downloading the geteduroam app from the Google Play Store, 

they searched for 'Birmingham Newman University' and clicked on 
the relevant option. From there, it displays an error with a 
header "Cannot complete request" with a message saying "Unable 
to resolve profile configuration. Please check your connection 
and try again".  

If you press OK on the pop-up that comes up, it takes you into 
the Profiles section, but does not display the two options that 
are normally there. If you press the connect button, it does not 
do anything.  

The Google Pixel was already set up on eduroam using their staff 
email, and has not affected the profile that is already 
installed. However, the S24 has never been put on eduroam before 
and does not have the profile.  


-- 
Phil Turner

Computers have no common sense - _we_users_ need to supply that.