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Re: Corrupted Profile Windows

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  • From: Jørn Åne de Jong <jornane.dejong AT>
  • To: geteduroam AT
  • Subject: Re: Corrupted Profile Windows
  • Date: Tue, 14 Jun 2022 23:38:16 +0200
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On 13/06/2022 16:39, Blair T Sawler (via geteduroam Mailing List) wrote:
Good day

We’ve rolled out eduroam eVA at our institution and during testing we’re seeing some instances of a corrupt profile when trying to load a new profile use geteduroam on Windows, with a Reason Code 13.

The wiki indicates that the profiles are stored in %HOME%\AppData\Local\geteduroam, but that does not seem to be the case. The app is not installed, is just the exe.

Has anyone seen this issue and know how to fix it?

Hi Blair

The profiles are not stored there [*], only the .exe file is when installing, as you have found. Profiles are stored in some Windows-service, which can be queried by netsh. However, the error you're experiencing clearly shows that this didn't work.

Would you be willing to share some more information on this, such as which profile you're attempting to install, and which version of Windows you're on? These bugs are often hard to hunt down. :(

[*] It is possible for an admin to put an .eap-config file there, and geteduroam will offer the user to install that file. However, this is not the installed profile.

Jørn Åne de Jong

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