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RE: [[cat-users]] [UL#10233047] Eduroam CAT / Geteduroam - wrong profile name

From: Lenič, Timotej <Timotej.Lenic AT uni-lj.si>
To: Paul Dekkers <paul.dekkers AT surf.nl>, "UL, Helpdesk" <helpdesk AT uni-lj.si>, "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
Cc: "Jagodic, Anton" <Anton.Jagodic AT uni-lj.si>
Subject: RE: [[cat-users]] [UL#10233047] Eduroam CAT / Geteduroam - wrong profile name
Date: Thu, 25 Jul 2024 11:03:39 +0000
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Hello,

Thank you for your answer.

We think that maybe a problem is that SI language is no longer (it used to be in the past) available as one of the languages and we are not able to add translation for SI language in our profile editor. Is there any chance to add Slovenian language as one of the available languages? Or is there any chance that you can edit it in a database?

Best Regards,

Timotej


	Timotej Lenič Študent

	T: +386 1 2418 668 Timotej.Lenic AT uni-lj.si

	UNIVERZA V LJUBLJANI University of Ljubljana

	Univerzitetna služba za informatiko University IT Department


	Kongresni trg 12, 1000 Ljubljana uni-lj.si \| Facebook \| Instagram \| Linkedin

From: Paul Dekkers <paul.dekkers AT surf.nl>
Sent: Wednesday, July 24, 2024 3:42 PM
To: UL, Helpdesk <helpdesk AT uni-lj.si>; cat-users AT lists.geant.org
Cc: Jagodic, Anton <Anton.Jagodic AT uni-lj.si>; Lenič, Timotej <Timotej.Lenic AT uni-lj.si>
Subject: Re: [[cat-users]] [UL#10233047] Eduroam CAT / Geteduroam - wrong profile name

Hi,

Could it be the/your default language is missing from this profile? I would compare the translations for the profiles if you can; apparently we don't pick it up,

(I do notice that on the webinterface you see English names, and we get the translated ones for the .si language I think?)

Regards,
Paul

On 24/07/2024 14:49, helpdesk-UL (via cat-users Mailing List) wrote:

Dear Sir/Madam,

I am writing to you from University of Ljubljana IT Department. We are having some issues regarding name of University of Ljubljana profile on Geteduroam app.

On Eduroam CAT webpage our profile is shown as it should be:

However, when using Geteduroam application on mobile phone (which is in Slovenian language), the profile is not named as it should be. It is named "cat_profile_899" instead of "University of Ljubljana". All other our faculties are named correctly in Slovenian language.

Do you have any idea what should we do to fix that problem?

Best Regards,

Lep pozdrav,
Timotej Lenič
Univerzitetna služba za informatiko, Univerza v Ljubljani
M: helpdesk AT uni-lj.si, T: 01 2418 668

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[[cat-users]] [UL#10233047] Eduroam CAT / Geteduroam - wrong profile name, helpdesk-UL, 07/24/2024
- Re: [[cat-users]] [UL#10233047] Eduroam CAT / Geteduroam - wrong profile name, Paul Dekkers, 07/24/2024
  - RE: [[cat-users]] [UL#10233047] Eduroam CAT / Geteduroam - wrong profile name, Lenič , Timotej, 07/25/2024
    - RE: [[cat-users]] [UL#10233047] Eduroam CAT / Geteduroam - wrong profile name, Lenič , Timotej, 07/26/2024
    - Re: [[cat-users]] [UL#10233047] Eduroam CAT / Geteduroam - wrong profile name, Stefan Winter, 07/29/2024