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Re: [[cat-users]] [UL#10233047] Eduroam CAT / Geteduroam - wrong profile name

From: Paul Dekkers <address@concealed>
To: helpdesk-UL <address@concealed>, address@concealed
Cc: Anton <address@concealed>, Timotej <address@concealed>
Subject: Re: [[cat-users]] [UL#10233047] Eduroam CAT / Geteduroam - wrong profile name
Date: Wed, 24 Jul 2024 15:41:30 +0200
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Hi,

Could it be the/your default language is missing from this profile? I would compare the translations for the profiles if you can; apparently we don't pick it up,

(I do notice that on the webinterface you see English names, and we get the translated ones for the .si language I think?)

Regards,
Paul

On 24/07/2024 14:49, helpdesk-UL (via cat-users Mailing List) wrote:

address@concealed"> Dear Sir/Madam,

I am writing to you from University of Ljubljana IT Department. We are having some issues regarding name of University of Ljubljana profile on Geteduroam app.

On Eduroam CAT webpage our profile is shown as it should be:

However, when using Geteduroam application on mobile phone (which is in Slovenian language), the profile is not named as it should be. It is named "cat_profile_899" instead of "University of Ljubljana". All other our faculties are named correctly in Slovenian language.

Do you have any idea what should we do to fix that problem?

Best Regards,

Lep pozdrav,
Timotej Lenič
Univerzitetna služba za informatiko, Univerza v Ljubljani
M: address@concealed, T: 01 2418 668
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[[cat-users]] [UL#10233047] Eduroam CAT / Geteduroam - wrong profile name, helpdesk-UL, 07/24/2024
- Re: [[cat-users]] [UL#10233047] Eduroam CAT / Geteduroam - wrong profile name, Paul Dekkers, 07/24/2024
  - RE: [[cat-users]] [UL#10233047] Eduroam CAT / Geteduroam - wrong profile name, Lenič , Timotej, 07/25/2024
    - RE: [[cat-users]] [UL#10233047] Eduroam CAT / Geteduroam - wrong profile name, Lenič , Timotej, 07/26/2024
    - Re: [[cat-users]] [UL#10233047] Eduroam CAT / Geteduroam - wrong profile name, Stefan Winter, 07/29/2024