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Re: [[cat-users]] Geteduroam issues on Xiaomi and Poco devices


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  • From: Stefan Paetow <Stefan.Paetow AT jisc.ac.uk>
  • To: Carlos Maqueda Aroca <carlos.maqueda AT externo.uam.es>, "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
  • Subject: Re: [[cat-users]] Geteduroam issues on Xiaomi and Poco devices
  • Date: Thu, 8 Feb 2024 10:30:45 +0000
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Hi Carlos,

 

When you click on ‘Save eduroam network’, the network is configured, and it should connect. It will not show any configuration in the Wi-Fi settings. I know, it’s very sub-optimal, but this is because of the specific Google API being used (which is the only one that’s been found to work on Xiaomi and Redmi (and clearly Poco too) devices.

 

You can potentially install the old 1.0.16 version of geteduroam and use that. See issue 15 here: https://community.jisc.ac.uk/library/network-and-technology-service-docs/geteduroam-app

 

With kind regards

 

Stefan Paetow

Federated Roaming Technical Specialist

eduroam(UK), Jisc

 

email/teams: stefan.paetow AT jisc.ac.uk

gpg: 0x3FCE5142

 

For eduroam support, please contact the eduroam team via help AT jisc.ac.uk and mark it for eduroam’s attention.

On Wednesdays and Fridays, I am not available between 12:00 and 15:00 London time (UTC in winter, UTC+0100 in summer).

 

jisc.ac.uk

 

Jisc is a registered charity (number 1149740) and a company limited by guarantee which is registered in England under Company No. 5747339, VAT No. GB 197 0632 86. Jisc’s registered office is: 4 Portwall Lane, Bristol, BS1 6NB Tel: 020 3697 5800.

 

 

From: <cat-users-request AT lists.geant.org> on behalf of Carlos Maqueda Aroca <cat-users AT lists.geant.org>
Reply to: Carlos Maqueda Aroca <carlos.maqueda AT externo.uam.es>
Date: Thursday, 8 February 2024 at 09:25
To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
Subject: [[cat-users]] Geteduroam issues on Xiaomi and Poco devices

 

Hi team!

 

Our User Support Centre is receiving more and more incidents every day with geteduroam on Xiaomi and Poco devices with Android OS version 12.5.8 MIU.

 

Once they download geteduroam (the current version from Play Store or even APK of previous versions), proceed to the configuration, select the Institution and the profile, enter the credentials and the application closes without finishing the configuration.

 

We have tried enabling the developer options and there appears the notification "Save eduroam network" but after accepting it closes again and does not finish the configuration.

 

As a workaround we are going to proceed with the manual configuration of these devices, manually importing the certificate.

 

Regards

 

Carlos Maqueda Aroca
Unidad Técnica de Comunicaciones

Tecnologías de la Información
Universidad Autónoma de Madrid • Campus de Cantoblanco
c/ Fco Tomás y Valiente nº 11. Edificio B EPS, despacho TI-204 - 28049, Madrid
Tel.: 91 497 50 42 – carlos.maqueda AT externo.uam.es - www.uam.es

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