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Re: [[cat-users]] Enquiry (Ref:IN:01386489) : Who is my local Eduroam admin at Cambridge Assessment?


Chronological Thread 
  • From: Stefan Paetow <Stefan.Paetow AT jisc.ac.uk>
  • To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
  • Subject: Re: [[cat-users]] Enquiry (Ref:IN:01386489) : Who is my local Eduroam admin at Cambridge Assessment?
  • Date: Wed, 31 Jan 2024 16:30:16 +0000
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This is one of our members, we’ll take this off-line.

 

Stefan Paetow

Federated Roaming Technical Specialist

eduroam(UK), Jisc

 

email/teams: stefan.paetow AT jisc.ac.uk

gpg: 0x3FCE5142

 

For eduroam support, please contact the eduroam team via help AT jisc.ac.uk and mark it for eduroam’s attention.

On Wednesdays and Fridays, I am not available between 12:00 and 15:00.

 

jisc.ac.uk

 

Jisc is a registered charity (number 1149740) and a company limited by guarantee which is registered in England under Company No. 5747339, VAT No. GB 197 0632 86. Jisc’s registered office is: 4 Portwall Lane, Bristol, BS1 6NB Tel: 020 3697 5800.

 

 

From: <cat-users-request AT lists.geant.org> on behalf of "Rachel C Francis (IT)" <cat-users AT lists.geant.org>
Reply to: "Rachel C Francis (IT)" <rachel.francis2 AT cambridge.org>
Date: Wednesday, 31 January 2024 at 07:16
To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
Subject: RE: [[cat-users]] Enquiry (Ref:IN:01386489) : Who is my local Eduroam admin at Cambridge Assessment?

 

 

 

Kind Regards

 

 

Rachel C Francis (pronouns she / her )

IT Service Manager – Service Management

 

 

From: Rachel C Francis (IT)
Sent: Tuesday, January 30, 2024 4:33 PM
To: cat-users AT lists.geant.org.
Subject: FW: Enquiry (Ref:IN:01386489) : Who is my local Eduroam admin at Cambridge Assessment?

 

Hi Eduroam

 

I am from Cambridge University Press and Assessment and would like to speak to someone about the out of date logo’s on your account in relation to our organisation.

 

Can you put me in touch with someone that can help?

 

Kind Regards

 

 

Rachel C Francis (pronouns she / her )

IT Service Manager – Service Management

 

 

From: Stewart Paske <stewart.paske AT cambridge.org>
Sent: Tuesday, January 30, 2024 3:49 PM
To: Rachel C Francis (IT) <rachel.francis2 AT cambridge.org>
Subject: Fw: Enquiry (Ref:IN:01386489) : Who is my local Eduroam admin at Cambridge Assessment?

 

Alvin Milroy was the relationship manager with JISC. This needs updating by CUPA to ensure we can remove the below from public website cat.eduroam.org 

 

It displays Cambridge Assessment with very out of date pre-merger branding. If we're no longer supporting it someone needs to renew the relationship to either remove the CA logo or repair the sign-up for CUPA. This would need to be someone of 'management level'.

 

 

 


From: eduroamUK <eduroamuk AT jisc.ac.uk>
Sent: 31 May 2023 9:58 AM
To: Stewart Paske <stewart.paske AT cambridge.org>
Cc: Tickets Service <Tickets.Service AT jisc.ac.uk>; eduroamUK <eduroamuk AT jisc.ac.uk>
Subject: [**External**] RE: Enquiry (Ref:IN:01386489) : Who is my local Eduroam admin at Cambridge Assessment?

 

This message originated from outside of our organisation. Please consider not opening attachments or internet links unless they were expected and from a known trusted source.


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Hello Stewart,

 

Thank you for contacting us. I can certainly change the trading name by which Cambridge Assessment is presented in CAT.

The records for the CAT entity are:

Admin: milroy.a AT cambridgeassessment.org.uk

Realm: ucles.cam.ac.uk

Realm registered to University of Cambridge – so authentication requests are forwarded to the Univ of Cambridge eduroam RADIUS servers for authentication or onwards forwarding

 

Is ‘milroy.a’ no longer with Cambridge Assessment / Cambridge University Press & Assessment ?

Who is now responsible for your eduroam service – there are issues to be resolved

 

And could you provide me with details of a ‘management level’ contact for the organisation please – IT or network manager/director.

 

Regards,

 

Ed

--

Ed Wincott

eduroam(UK) Service Manager, Jisc

T: 01235 822378

www.eduroam.ac.uk

Twitter @eduroamuk – for news, information, pictures and fun

Keep informed – follow @eduroamUK on Twitter; subscribe to eduroam-uk AT jiscmail.ac.uk e-mail list

Have you heard about eduroam Visitor Access? – eduroam for non-eduroam guests

eduroam Clinic - https://jisc.ac.uk/training/eduroam-live-online-clinic

 

When replying to this e-mail it is essential to ‘copy all’ and to ensure that the (Ref:IN:XXXXXXXX) reference is retained in the subject line

 

Jisc is a registered charity (number 1149740) and a company limited by guarantee which is registered in England under company number. 05747339, VAT number GB 197 0632 86. Jisc’s registered office is: 4 Portwall Lane, Bristol, BS1 6NB. T 0203 697 5800.

Jisc Services Limited is a wholly owned Jisc subsidiary and a company limited by guarantee which is registered in England under company number 02881024, VAT number GB 197 0632 86. The registered office is: 4 Portwall Lane, Bristol, BS1 6NB. T 0203 697 5800.

For more details on how Jisc handles your data see our privacy notice here: https://www.jisc.ac.uk/website/privacy-notice

 

 

 

From: Jisc Remedyforce <remedyforce.noreply AT jisc.ac.uk>
Sent: Tuesday, May 30, 2023 6:32 PM
To: Eduroam Support <jrs-support AT jisc.ac.uk>
Subject: Eduroam New Enquiry 01386489 : Who is my local Eduroam admin at Cambridge Assessment? has been logged

 

Enquiry # (Ref:IN:01386489) with the following details has been created:

Subject: Who is my local Eduroam admin at Cambridge Assessment?
Open Date: 30/05/2023 18:14
Caller Email: stewart.paske AT cambridge.org
Caller Name: Stewart Paske
Enquiry: Hello,

I am trying to seek support on whomever may be listed by yourselves as the Eduroam admin for Cambridge Assessment?

[cid:eaa6eb89-9668-4f2f-ba2a-e49d5f90329a]

In 2021, Cambridge Assessment merged with Cambridge University Press, forming Cambridge University Press & Assessment and it seems whilst we continue broadcasting the Eduroam SSID on our internal Wireless Access Points, no longer have a means of administrating our users' accounts, or creating new ones.

With this in mind we also need to update our branding and org name on cat.eduroam.org. My main concern is whomever previously looked after this has left our organisation along with this knowledge of our relationship with Eduroam.

Can you assist?

Many thanks,


Stewart Paske

End User Services

+44 (0)1223 558963 (ext. 8963)

cambridge.org<https://www.cambridge.org/> | Facebook<https://www.facebook.com/CambPressAssess> | Twitter<https://twitter.com/CambPressAssess> | LinkedIn<https://www.linkedin.com/company/cambridge-university-press-and-assessment/> | Instagram<https://www.instagram.com/cambpressassess/> | YouTube<https://www.youtube.com/channel/UCNnk0pi7n4Amd_2afMUoKGw>


Cambridge University Press & Assessment
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Cambridge University Press & Assessment is the publishing and assessment department of the University of Cambridge. The corporate title of the University is The Chancellor, Masters, and Scholars of the University of Cambridge. Our principal office is at Shaftesbury Road, Cambridge, CB2 8EA, United Kingdom, with registered VAT number GB 823 8476 09. We are a not-for-profit organisation and an exempt charity under the Charities Act 2011.

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Cambridge University Press & Assessment is the publishing and assessment department of the University of Cambridge. The corporate title of the University is The Chancellor, Masters, and Scholars of the University of Cambridge. Our principal office is at Shaftesbury Road, Cambridge, CB2 8EA, United Kingdom, with registered VAT number GB 823 8476 09. We are a not-for-profit organisation and an exempt charity under the Charities Act 2011.

Disclaimer
This email is intended solely for the recipient and may contain confidential information. If you have received this email in error, please let us know and then delete the original email and any attachments. Do not use, copy or disclose the contents of this email or any attachment. Any views or opinions in this email are solely those of the author and do not necessarily represent those of Cambridge, unless specifically stated.

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