The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Martin Stanislav <ms AT uakom.sk>]

Dear Rachel,

Your direct point of contact is the network support team at the University of 
Cambridge [1]. They are most likely to have access to Jisc eduroam support 
portal  [2] [3] on behalf of the whole organization. Jisc eduroam support 
portal users (with authorised accounts) can request an invitation token [4] 
to the eduroam CAT portal to gain admin access and be able to e.g. add or 
change the logo [5].

Kind regards,
Martin

[1] https://help.uis.cam.ac.uk/service/wifi

[2] https://eduroam.uk/

[3] 
https://community.jisc.ac.uk/library/janet-services-documentation/implementing-eduroam-roadmap-part-1

[4] 
https://community.jisc.ac.uk/library/janet-services-documentation/eduroam-cat-configuration-assistance-tool

[5] 
https://wiki.geant.org/display/H2eduroam/A+guide+to+eduroam+CAT+for+IdP+administrators#AguidetoeduroamCATforIdPadministrators-Configuringmyinstitution'sproperties

On Tue, Jan 30, 2024 at 04:34:08PM +0000, "Rachel C Francis (IT)" wrote:
> 
> 
> Kind Regards
> 
> 
> Rachel C Francis (pronouns she / her )
> IT Service Manager - Service Management
>  [cid:image001.gif AT 01DA539A.25189D10]
> 
> From: Rachel C Francis (IT)
> Sent: Tuesday, January 30, 2024 4:33 PM
> To: cat-users AT lists.geant.org.
> Subject: FW: Enquiry (Ref:IN:01386489) : Who is my local Eduroam admin at 
> Cambridge Assessment?
> 
> Hi Eduroam
> 
> I am from Cambridge University Press and Assessment and would like to speak 
> to someone about the out of date logo's on your account in relation to our 
> organisation.
> 
> Can you put me in touch with someone that can help?
> 
> Kind Regards
> 
> 
> Rachel C Francis (pronouns she / her )
> IT Service Manager - Service Management
>  [cid:image001.gif AT 01DA539A.25189D10]
> 
> From: Stewart Paske 
> <stewart.paske AT cambridge.org<mailto:stewart.paske AT cambridge.org>>
> Sent: Tuesday, January 30, 2024 3:49 PM
> To: Rachel C Francis (IT) 
> <rachel.francis2 AT cambridge.org<mailto:rachel.francis2 AT cambridge.org>>
> Subject: Fw: Enquiry (Ref:IN:01386489) : Who is my local Eduroam admin at 
> Cambridge Assessment?
> 
> Alvin Milroy was the relationship manager with JISC. This needs updating by 
> CUPA to ensure we can remove the below from public website cat.eduroam.org
> 
> It displays Cambridge Assessment with very out of date pre-merger branding. 
> If we're no longer supporting it someone needs to renew the relationship to 
> either remove the CA logo or repair the sign-up for CUPA. This would need 
> to be someone of 'management level'.
> 
> [cid:image002.png AT 01DA539A.25189D10]
> 
> 
> ________________________________
> From: eduroamUK <eduroamuk AT jisc.ac.uk<mailto:eduroamuk AT jisc.ac.uk>>
> Sent: 31 May 2023 9:58 AM
> To: Stewart Paske 
> <stewart.paske AT cambridge.org<mailto:stewart.paske AT cambridge.org>>
> Cc: Tickets Service 
> <Tickets.Service AT jisc.ac.uk<mailto:Tickets.Service AT jisc.ac.uk>>; eduroamUK 
> <eduroamuk AT jisc.ac.uk<mailto:eduroamuk AT jisc.ac.uk>>
> Subject: [**External**] RE: Enquiry (Ref:IN:01386489) : Who is my local 
> Eduroam admin at Cambridge Assessment?
> 
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> ________________________________
> 
> Hello Stewart,
> 
> 
> 
> Thank you for contacting us. I can certainly change the trading name by 
> which Cambridge Assessment is presented in CAT.
> 
> The records for the CAT entity are:
> 
> Admin: 
> milroy.a AT cambridgeassessment.org.uk<mailto:milroy.a AT cambridgeassessment.org.uk>
> 
> Realm: ucles.cam.ac.uk<http://ucles.cam.ac.uk>
> 
> Realm registered to University of Cambridge - so authentication requests 
> are forwarded to the Univ of Cambridge eduroam RADIUS servers for 
> authentication or onwards forwarding
> 
> 
> 
> Is 'milroy.a' no longer with Cambridge Assessment / Cambridge University 
> Press & Assessment ?
> 
> Who is now responsible for your eduroam service - there are issues to be 
> resolved
> 
> 
> 
> And could you provide me with details of a 'management level' contact for 
> the organisation please - IT or network manager/director.
> 
> 
> 
> Regards,
> 
> 
> 
> Ed
> 
> --
> 
> Ed Wincott
> 
> eduroam(UK) Service Manager, Jisc
> 
> T: 01235 822378
> 
> www.eduroam.ac.uk<http://www.eduroam.ac.uk/>
> 
> Twitter @eduroamuk - for news, information, pictures and fun
> 
> Keep informed - follow @eduroamUK on Twitter; subscribe to 
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> 
> Have you heard about eduroam Visitor Access? - eduroam for non-eduroam 
> guests
> 
> eduroam Clinic - 
> https://jisc.ac.uk/training/eduroam-live-online-clinic<https://jisc.ac.uk/training/eduroam-live-online-clinic>
> 
> 
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> When replying to this e-mail it is essential to 'copy all' and to ensure 
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> 
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> Jisc is a registered charity (number 1149740) and a company limited by 
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> 
> 
> 
> 
> 
> 
> From: Jisc Remedyforce 
> <remedyforce.noreply AT jisc.ac.uk<mailto:remedyforce.noreply AT jisc.ac.uk>>
> Sent: Tuesday, May 30, 2023 6:32 PM
> To: Eduroam Support <jrs-support AT jisc.ac.uk<mailto:jrs-support AT jisc.ac.uk>>
> Subject: Eduroam New Enquiry 01386489 : Who is my local Eduroam admin at 
> Cambridge Assessment? has been logged
> 
> 
> 
> Enquiry # (Ref:IN:01386489) with the following details has been created:
> 
> Subject: Who is my local Eduroam admin at Cambridge Assessment?
> Open Date: 30/05/2023 18:14
> Caller Email: 
> stewart.paske AT cambridge.org<mailto:stewart.paske AT cambridge.org>
> Caller Name: Stewart Paske
> Enquiry: Hello,
> 
> I am trying to seek support on whomever may be listed by yourselves as the 
> Eduroam admin for Cambridge Assessment?
> 
> [cid:eaa6eb89-9668-4f2f-ba2a-e49d5f90329a]
> 
> In 2021, Cambridge Assessment merged with Cambridge University Press, 
> forming Cambridge University Press & Assessment and it seems whilst we 
> continue broadcasting the Eduroam SSID on our internal Wireless Access 
> Points, no longer have a means of administrating our users' accounts, or 
> creating new ones.
> 
> With this in mind we also need to update our branding and org name on 
> cat.eduroam.org<http://cat.eduroam.org>. My main concern is whomever 
> previously looked after this has left our organisation along with this 
> knowledge of our relationship with Eduroam.
> 
> Can you assist?
> 
> Many thanks,
> 
> 
> Stewart Paske
> 
> End User Services
> 
> +44 (0)1223 558963 (ext. 8963)
> 
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> 
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> Cambridge University Press & Assessment is the publishing and assessment 
> department of the University of Cambridge. The corporate title of the 
> University is The Chancellor, Masters, and Scholars of the University of 
> Cambridge. Our principal office is at Shaftesbury Road, Cambridge, CB2 8EA, 
> United Kingdom, with registered VAT number GB 823 8476 09. We are a 
> not-for-profit organisation and an exempt charity under the Charities Act 
> 2011.
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