The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[José Manuel Macías Luna <jmanuel.macias AT rediris.es>]

Hi Alvaro,

the language for this mailing list is English, if you need support in 
Spanish, please better contact UCM help desk…

In regards to your message, just a guess: the error message mentions "no 
network interface was found"… was your (wireless) network interface enabled 
when you installed?

I’m not sure if this was a problem in previous macOS versions, but maybe 
Apple changed something that now requires the network interface to be 
enabled… what macOS version is your computer running?

Another possible (and probably far-fetched) guess is that your university 
tries to install a “wired” profile, and there was no interface of that kind, 
but this doesn’t sound to me that triggered any errors before, maybe other 
colleagues in the list could shed light on this…


Best regards,

Jose Manuel
eduroam team in Spain

> El 7 ene 2023, a las 11:23, ALVARO LECANDA CARO (via cat-users Mailing 
> List) <cat-users AT lists.geant.org> escribió:
>
> Buenos días,
> Les escribo porque estoy teniendo problemas para instalar el perfil en mi 
> ordenador para utilizar la red eduroam. Cuando llego al último paso de 
> instalar el perfil en mi dispositivo me aparece lo que os adjunto a 
> continuación.
> Lo estoy realizando porque me he cambiado a un nuevo ordenador. Tengo un 
> mac OS. He realizado los pasos anteriormente en otros dispositivos, por lo 
> que no creo que sea un error mío...
> De hecho, he intentado borrar el perfil que tenía en mi móvil y lo he 
> instalado de nuevo, y ahí no me ha surgido ningún problema.
>
> Espero su respuesta,
> Un saludo,
> Álvaro Lecanda Caro
> Estudiante Universidad Complutense de Madrid
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